Services Sales Account Manager

Schneider Electric Industries (M) Sdn Bhd; Johor Bahru; On-site; MYR 180,000 - 230,000; Full time

Benefits offered by this job

Global Family Leave

Comprehensive medical coverage

Worldwide Employee Stock Ownership

Job summary

Schneider Electric Industries (M) Sdn Bhd in Johor Bahru is seeking a Services Sales Account Manager to develop services business from existing customers and competitors’ installed base in the Johor region. The role emphasizes expanding installed base penetration, brownfield projects, and white-space accounts while promoting Schneider Electric Services across electrical and industrial equipment.

You will work with Service Operations, Projects, and HQ Sales to drive opportunities, manage the

Qualifications

• Bachelor degree in Electrical Engineering or equivalent.
• At least 5 years of relevant working experience in a similar field.
• Adequate Electrical Power Distribution systems experience is essential.
• Automation (Drives & PLC) experience is a plus.
• Ability to build sustainable customer relationships is critical in Field Services.
• Energetic, outgoing and proactive with prospecting and networking.
• Excellent verbal and written communication skills with C-level customers.
• Thorough knowledge of Schneider Electric services across Asset Management lifecycle.
• Proficient in Microsoft Office suite and ERP/CRM tools; well-organized.
• Willing to be based in Johor Bahru.

Responsibilities

• Integrate Schneider Electric services around customer needs and manage assigned key customers and industry segments in Johor Region.
• Create and implement specific plans.
• Collaborate with Service Operations, Projects and HQ Sales teams.
• Ensure maximum awareness of Schneider Electric Services portfolio in the market.
• Manage funnel up to order closure; propose new services/strategies.
• Ensure customer satisfaction across orders and deliveries.
• Use Salesforce/BFO for funnel management and account planning.
• Provide monthly forecasts and timely summaries.
• Monitor margins, elevate opportunities below thresholds per DOA process.
• Collaborate with Operational Marketing to understand country Installed Base.
• Coordinate or attend trade shows and marketing/sales seminars as needed.

Skills

Bachelor Degree in Electrical Eng

5+ years experience

Customer intimacy

Prospecting & networking

C-level communication

ERP/CRM experience

MS Office

Relationship building

Automation (Drives & PLC)

Power distribution

Tech-savvy

Johor Bahru relocation

Education

Bachelor Degree in Electrical Engineering or equivalent

Tools

ERP/CRM software

Microsoft Office

Job description

Schneider Electric Industries (M) Sdn Bhd 4.3 View all jobs

In Schneider Electric everything we do promotes progress and sustainability for all —our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

We are in search for a talent to take on the role as the Services Sales Account Manager. In this role, you will be responsible for developing Services business from existing End USER and competitor installed base. The role focuses on Johor region customers, penetration of existing Installed base, brownfield project and white‑space accounts, and promoting Schneider Electric Services offers across electrical and industrial equipment.

What will you do?

• Responsible for integrating all Schneider Electric services around customer needs and looks after assigned key customers and industry segments in Johor Region.
• Responsible for creating and implementing specific plans.
• Works together with Service Operations, Projects and Business Unit sales in HQ.
• Ensures maximum awareness of the Schneider Electric Services portfolio in the assigned market space.
• Actively manages his/her funnel up to order closure to assure a consistent and growing business. Helps define and/or initiates new services and strategies.
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery etc)
• Utilizes BFO (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
• Provides monthly forecasts, using BFO, and summaries in a timely manner.
• Monitors margin to be at or above country thresholds. Uses DOA process to elevate opportunities below thresholds.
• Regular collaboration with Operational Marketing team for thorough understanding of country Installed Base.
• Coordinates and/or attends trade shows and marketing/sales seminars as and when needed.

What qualifications will make you successful?

• Bachelor Degree in Electrical Engineering or equivalent.
• At least 5 years of relevant working experience in a similar field.
• Having adequate Electrical Power Distribution systems experience is a must.
• Any experience in Automation (Drives & PLC) would be an added value for this role.
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Energetic, outgoing, proactive and have attention to prospecting and networking
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance.
• Willing to be base in Johor Bahru.

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• …and more!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here