Service Engineer (Power System)

Schneider Electric; Selangor; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Global Family Leave

Medical coverage for employee and on-?

Employee Stock Ownership

Job summary

Schneider Electric Malaysia is seeking a Service Engineer to support Schneider equipment including electrical switchgear, protection relays, PLCs, HMIs and networks in ENMCS & IMCS environments. The role requires a degree in Electrical & Communication Engineering and hands-on field experience.

You will document defective parts, assist service partners, and explore new opportunities at client sites. Willingness to travel onsite ~90% and communicate effectively in local dialects is essential.

Qualifications

• Degree in Electrical & Communication Engineering with at least 3 years in services onsite environment.
• Experience troubleshooting protection relays, switchgears and MV/LV power systems.
• Project implementation, testing & commissioning experience required.
• ENMCS & IMCS knowledge is a plus; PLC/HMI/SCADA knowledge is advantageous.

Responsibilities

• Support serviceable Schneider equipment including but not limited to: electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment.
• Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
• Develop innovative solutions to more complex technical problems that arise during start-up.
• Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
• Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
• When at customer site, look for other business opportunities outside current scope of work and lead them to the sales team
• As Technical support level 2, solve technical issues arise by other field service rep
• Escalate to other technical support level within the company when needed
• Can investigate remotely the origin of the breakdown and submit fixes (in a service bureau for example)
• Support Consulting Expert, Project Engineer and IOT Integration Digital Execution in all business and operational issues to ensure perfect Business Delivery and Performance.

Skills

Communication skills

Local dialects communication

Onsite work

Education

Electrical & Communication Engineering degree

3+ years onsite services experience

Tools

Protection relays

Switchgears

Power system products (low/medium voltage, 33kV transformers)

PLC

HMI

SCADA

Job description

In Schneider Electric everything we do promotes progress and sustainability for all —our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

We are a looking for a Service Engineer to make an impact!

What will you do?

• Support serviceable Schneider equipment including but not limited to: electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment.
• Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
• Develop innovative solutions to more complex technical problems that arise during start-up.
• Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
• Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
• When at customer site, look for other business opportunities outside current scope of work and lead them to the sales team
• As Technical support level 2, solve technical issues arise by other field service rep
• Escalate to other technical support level within the company when needed
• Can investigate remotely the origin of the breakdown and submit fixes (in a service bureau for example)
• Support Consulting Expert, Project Engineer and IOT Integration Digital Execution in all business and operational issues to ensure perfect Business Delivery and Performance.

What qualifications will make you successful?

• Degree in Electrical & Communication Engineering with at least 3 years in services onsite environment.
• Possess experience to troubleshoot protection relays, switchgears and power system products like low and medium voltage, transformers 33kV
• Possess project implementation, testing & commissioning experience is a must
• ENMCS & IMCS system knowledge is an added advantage
• Knowledge in PLC,HMI & SCADA knowledge is an added advantage.
• Strong communication & writing skills.
• Able to communicate in the local dialects.
• Able to work 90% time onsite.

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• …and more!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits- it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.