Service Crew — Guest Care & Smooth Dining

Vivo Food Sdn Bhd

Johor Bahru

On-site

MYR 20,000 - 29,000

Full time

5 days ago
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Job summary

Vivo Pizza is seeking a friendly Kopitiam Service Crew in Setia Tropika, Paradigm Mall JB to greet customers, take orders, serve meals, and assist with seating. Staff will handle payments and maintain a clean, welcoming dining area in a fast-paced setting.

You will work closely with the kitchen and front-of-house teams, ensuring hygiene and SOP compliance while providing courteous service and assist in opening/closing duties.

Qualifications

  • Greet customers and assist with seating and menu inquiries
  • Take accurate food and beverage orders and enter them into the system
  • Handle payments and operate the POS system (if assigned as cashier)
  • Maintain cleanliness of dining areas and service stations

Responsibilities

  • Greet customers warmly and assist with seating and menu inquiries
  • Take accurate food and beverage orders and enter them into the system
  • Serve food and drinks promptly and professionally
  • Ensure tables are clean, organized, and properly set at all times
  • Handle customer requests, feedback, and complaints courteously
  • Maintain cleanliness of dining area and equipment
  • Follow hygiene, food safety and SOP standards
  • Assist in opening and closing duties
  • Coordinate with kitchen staff to ensure smooth service flow

Skills

Customer service
POS handling
Teamwork

Tools

POS system

Job description

Vivo Pizza is seeking a friendly Kopitiam Service Crew in Setia Tropika, Paradigm Mall JB to greet customers, take orders, serve meals, and assist with seating. Staff will handle payments and maintain a clean, welcoming dining area in a fast-paced setting.

You will work closely with the kitchen and front-of-house teams, ensuring hygiene and SOP compliance while providing courteous service and assist in opening/closing duties.

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