Service Crew — Guest Care & Smooth Dining

Vivo Food Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 29,000; Full time

Job summary

Vivo Pizza is seeking a friendly Kopitiam Service Crew in Setia Tropika, Paradigm Mall JB to greet customers, take orders, serve meals, and assist with seating. Staff will handle payments and maintain a clean, welcoming dining area in a fast-paced setting.

You will work closely with the kitchen and front-of-house teams, ensuring hygiene and SOP compliance while providing courteous service and assist in opening/closing duties.

Qualifications

• Greet customers and assist with seating and menu inquiries
• Take accurate food and beverage orders and enter them into the system
• Handle payments and operate the POS system (if assigned as cashier)
• Maintain cleanliness of dining areas and service stations

Responsibilities

• Greet customers warmly and assist with seating and menu inquiries
• Take accurate food and beverage orders and enter them into the system
• Serve food and drinks promptly and professionally
• Ensure tables are clean, organized, and properly set at all times
• Handle customer requests, feedback, and complaints courteously
• Maintain cleanliness of dining area and equipment
• Follow hygiene, food safety and SOP standards
• Assist in opening and closing duties
• Coordinate with kitchen staff to ensure smooth service flow

Skills

Customer service

POS handling

Teamwork

Tools

POS system

Job description

Vivo Pizza is seeking a friendly Kopitiam Service Crew in Setia Tropika, Paradigm Mall JB to greet customers, take orders, serve meals, and assist with seating. Staff will handle payments and maintain a clean, welcoming dining area in a fast-paced setting.

You will work closely with the kitchen and front-of-house teams, ensuring hygiene and SOP compliance while providing courteous service and assist in opening/closing duties.