SERVICE ADVISOR

ZOOMTEKNIK AUTOMOBILE SDN BHD; Kepala Batas; On-site; MYR 33,000 - 61,000; Full time

Job summary

ZOOMTEKNIK AUTOMOBILE SDN BHD is seeking a customer service-oriented professional in Penang to serve and manage customers professionally, explain service requirements, costs, and repair recommendations.

You will attend to customer cases, follow up to ensure satisfaction, and strive to achieve monthly sales and CSI targets while performing other duties as assigned.

Responsibilities

• Serve and manage customers professionally.
• Attend to customer cases and ensure timely service delivery.
• Explain service requirements, costs, and repair recommendations.
• Achieve monthly sales and CSI targets.
• Follow up with customers to ensure satisfaction.
• Perform other duties assigned by the superior.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Serve and manage customers professionally.
• Attend to customer cases and ensure timely service delivery.
• Explain service requirements, costs, and repair recommendations.
• Achieve monthly sales and Customer Satisfaction Index (CSI) targets.
• Follow up with customers to ensure satisfaction.
• Perform other duties assigned by the superior.