Server Engineer

NCS Solutions; Kulim; On-site; MYR 42,000 - 56,000; Full time

Benefits offered by this job

Opportunities for promotion

Job summary

Jora Malaysia is seeking a Data Center Engineer to support server and network infrastructure operations in a fast-paced data center. You will perform rack-and-stack installations, cabling, hardware troubleshooting, and incident response with exposure to HPE servers and VMware.

Requirements include a IT diploma/degree and 5 years in data center or IT support, plus hands-on experience with server/network equipment, iLO/iDRAC and ticketing systems.

Qualifications

• Diploma or degree in IT, networking, or related field.
• 5 years of data center or IT infrastructure experience.
• Hands-on server/network installation and cabling.
• Knowledge of IP addressing, VLANs, and switch ports.
• Experience using ticketing systems such as ServiceNow.

Responsibilities

• Perform rack-and-stack server and network equipment installation.
• Install/manage fiber and copper cabling and verify connectivity.
• Assist with server landing, OS reloads, and basic config support.
• Support hardware replacements and incident response in data center.
• Update asset records, serial numbers, and locations in systems.
• Work with L2/L3 teams to resolve outages and perform maintenance.

Skills

Server installation

Cable management

Hardware troubleshooting

IP addressing & VLAN

ServiceNow ticketing

Teamwork & communication

Education

Diploma / Degree in IT or Networking

Tools

iLO / remote management

VMware vSphere

HPE server hardware (DL/BL)

Fluke tester

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are hiring a Data Center Engineer to support server and network infrastructure operations, including rack & stack installation, hardware troubleshooting, cabling, incident response, and data center maintenance. This role offers hands‑on exposure to enterprise technologies such as HPE servers, Windows Server, VMware, and network equipment in a fast‑paced production environment.

Key Responsibilities

Data Center Operations (Hands-On)

• Perform rack & stack installation of servers, switches, and storage equipment
• Install and manage fiber and copper cabling (RJ45, LC, SC connectors)
• Handle server landing (new deployment) and configuration support
• Perform decommissioning (removal of equipment) as required
• Conduct hardware replacement (disk, PSU, cables, modules
• Support server down, network link down, and hardware failure incidents
• Power checks (PDU / rack power)
• Network port and VLAN checks
• Hardware diagnostics via iLO or console access
• Replace faulty components under guidance from remote engineers
• Work with L2/L3 teams to resolve production outages

Service Request Execution

• Install new servers and network devices based on request tickets
• Perform OS reloads, patching, and basic configuration support
• Verify server location, serial number, and asset ownership
• Execute cabling requests and connectivity changes

Dock-to-Rack & Physical Handling

• Receive, unbox, and move IT equipment from dock to data center
• Install equipment into racks according to specifications
• Manage packaging, labeling, and inventory segregation
• Ensure proper handling of hardware storage and spare parts

Data Center Maintenance

• Perform proactive checks for failed or at‑risk hardware
• Maintain proper cable management and rack organization
• Ensure cleanliness and compliance with data center standards

Asset & Documentation

• Update asset tracking systems (server name, rack, location, owner)
• Ensure serial number validation and correct documentation
• Support inventory accuracy and hardware lifecycle tracking

Requirements

Must-Have

• Diploma / Degree in IT, Networking, Computer Engineering, or equivalent
• 5 years experience in Data Center / Infrastructure / IT Support role
• Hands‑on experience in:
• Server or network equipment installation
• Cabling (fiber & copper)
• Hardware troubleshooting and replacement
• Basic networking knowledge (IP addressing, VLAN, switch ports)
• Experience working with ticketing systems (e.g. ServiceNow)

Good to Have

• Hands‑on experience with HPE servers including DL360, DL380, and BL460 Gen8 / Gen9 / Gen10
• Hands‑on troubleshooting of:
  • Memory
  • Disks
  • RAID controllers
  • HBA
  • FlexLOM

Experience with:

• RAID configuration and logical drives
• iLO configuration
• Blade servers and C7000 enclosures

• Familiarity with virtualization platforms such as VMware vSphere / vCenter
• Knowledge of Microsoft Failover Clustering and Network Load Balancing (NLB)
• Knowledge of storage systems such as SAN / NAS
• Experience using iLO / iDRAC or other remote server management tools
• Experience with Fluke tester, fiber troubleshooting, or backup / tape handling is an advantage

Physical Requirements

• Able to lift IT equipment (up to 35–40kg with assistance)
• Comfortable working in data center environment (hot/cold aisle)
• Able to work on ladders for rack installations
• Willing to perform physical and repetitive tasks
• Able to move between data center areas/buildings if required

Soft Skills

• Strong teamwork and communication skills
• Able to follow technical instructions from remote engineers
• Good problem-solving mindset under pressure
• Customer-focused and SLA-driven attitude
• Ability to work in shift or on-call rotations (if required)

Job Type: Contract

Pay: Up to RM5,000.00 per month

• Opportunities for promotion

Ability to commute/relocate:

• Kulim: Reliably commute or planning to relocate before starting work (Required)