Server

fourseasons; Rhu Cape; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee meals

Discounts for stays at Four Seasons

Dry cleaning for uniforms

5-day work week

Job summary

Four Seasons Langkawi is seeking a proactive Server to deliver memorable dining experiences in a luxury setting. You will provide attentive, personalized service and contribute to the renowned hospitality standard the brand is known for.

Responsibilities include maintaining menu knowledge, handling guest requests with grace, and collaborating with colleagues to ensure smooth service. Open to Malaysian nationals for this role, based on local hiring guidelines.

Qualifications

• Hospitality experience or training preferred.
• Strong communication and interpersonal skills.
• Ability to work in a luxury resort environment.

Responsibilities

• Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.
• Anticipate guest needs and respond promptly to requests with grace.
• Assist in maintaining spotless dining areas and tables between courses.
• Maintain strong menu knowledge, including dietary requirements and wine pairings.
• Collaborate with team to ensure smooth, professional service.

Skills

Outgoing personality

Guest service

Attention to detail

Multitasking

Communication

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us and discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, it's Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort’s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

About the role:

At Four Seasons, our Servers are the key to creating memorable dining experiences for our guests. They deliver intuitive, personalized, and anticipatory service in line with the company’s legendary standards of hospitality. The Server ensures that every guest feels welcomed, cared for, and delighted throughout their dining experience

What you will do:

• Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.
• Anticipate guest needs a d satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Assist in clearing and resetting tables according to service standards
• Maintain impeccable knowledge of the menu, including dietary requirements, allergens, and wine pairings.
• Support colleagues and contribute to a positive, professional, and harmonious work environment.

What you bring:

• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of food and wine
• Background in Luxury Resort and Hotel considered an asset
• Anticipate guest needs, respond promptly to requests, and resolve concerns with grace and discretion.
• Passion for service excellence, with a genuine ability to connect with guests.
• Strong attention to detail and ability to multitask in a dynamic environment.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 5 days work week

Schedule & Hours:

• This is a full time position.

The location for this position is:Langkawi, Kedah, Malaysia. This role is open to candidates of Malaysian nationality only, in line with hiring requirements.