Steward

fourseasons; Kuala Lumpur; On-site; MYR 21,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Complimentary accommodation

Uniform cleaning

Employee meals

Job summary

Four Seasons Hotel Kuala Lumpur is seeking a dedicated Steward to ensure cleaning, maintenance and sanitation of china, glassware, silverware and kitchen areas. This entry-level role requires the ability to lift up to 60lbs and to work a flexible schedule across shifts.

You will learn proper equipment use, food prep support, and collaborate with the Hygiene Manager to uphold safety and quality standards in a luxury hotel environment in Kuala Lumpur.

Qualifications

• High attention to detail and strong work ethic.
• Comfortable around industrial dish machines and able to learn their operation.
• Knowledge of pot-washing, dishwashing operation, janitorial and sanitation.
• Entry level; no prior experience required.
• Ability to lift up to 60lbs.
• Flexible schedule including weekends and holidays.
• Must speak Bahasa Malaysia and English.
• Must have the right to work in Malaysia.

Responsibilities

• Maintain compliance with all departmental policies and procedures.
• Operate and clean equipment properly and safely.
• Anticipate guests’ needs and respond promptly.
• Maintain cleanliness and organization of work areas.
• Collaborate with Hygiene Manager to meet goals.
• Know daily business levels and manage chemical handling procedures.
• Coordinate with Supervisors on kitchen needs and stock.

Skills

Attention to detail

Dishwashing operation

Pot-washing

Bahasa Malaysia

English

Flexible schedule

Physical stamina

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65‑storey mixed‑use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209‑key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all‑day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness‑focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65‑storey mixed‑use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209‑key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all‑day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness‑focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award‑winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 135 hotels and 59 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Steward

The Steward is responsible for the cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment. The position is also responsible for equipment set up and breakdown, expediting of food for restaurants, platting and assisting the kitchen services.

What You Will Do:

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

• Work in Conjunction with the Hygiene Manager ensuring goal are achieved.

• Maintain complete knowledge of: Anticipated business levels in each outlet per meal period, daily house count, scheduled in-house group activities, locations and times, and correct chemical handling procedures.

• Meet with Assistant Chief Steward and Supervisors to review the kitchen needs daily.

• Accommodate requests for additional wares expediently and courteously.

• Complete requisitions to replenish shortages or additional items needed for the anticipated business.

• Establish and monitor compliance with recycling/conservation specifications.

• Follows safety practices.

• Ensure all assigned closing duties are completed before staff sign out.

• Assist with scheduled inventories.

• Attend monthly departmental meeting and any other designated meetings.

• Assist in Banquet plate ups.

What You Bring:

• Possess a high level of attention to detail and a strong work ethic.

• Must be comfortable around industrial size dish machines and have the ability to learn their operation.

• Knowledge of pot‑washing, dishwashing operation, janitorial and sanitation.

• Entry level position – no prior experience is required essential skills will be taught of the job.

• Ability to lift up to 60lbs.

• Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs.

• Must be able to speak, read, and write Bahasa Malaysia and English.

• Must have the right to work in Malaysia.

What We Offer:

• Competitive salary, wages, and a comprehensive benefits package

• Excellent training and development opportunities

• Complimentary accommodation at other Four Seasons Hotels and Resorts

• Complimentary dry cleaning for employee uniforms

• Complimentary employee meals

Work Type: Full Time

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted.