Serialization Program Lead (Logistic)

Lam Research; Selangor; Hybrid; MYR 100,000 - 130,000; Full time

Job summary

Lam Research in Selangor, Malaysia, is seeking a Business Operations Program/Project Manager to strengthen execution across the Global Logistics Organization. You will lead the Serialization Program globally, drive execution, reduce error rates, and build a system-driven capability.

The ideal candidate has extensive experience in global logistics operations, strong analytical skills, and a customer-first mindset, along with a Bachelor's degree in a related field. This role supports a hybrid work model offering flexibility alongside on-site collaboration.

Qualifications

• 8+ years of experience in business operations, program, project or product management.
• Demonstrated track record of meeting commitments and solving complex problems.
• Experience leading enterprise or cross-organizational initiatives.

Responsibilities

• Own the roadmap, delivery, KPIs, and expansion of part onboarding across Asia.
• Align Logistics, Manufacturing, and SAP into a single execution model.
• Drive sustained error reduction through root cause analysis.

Skills

Global Logistics Operations experience

Cross-functional team leadership

Project management skills

Analytical thinking

Executive communication

Education

Bachelor's degree in business, operations or related field

Job description

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

The Business Operations Program / Project Manager strengthens execution across the Global Logistics Organization through disciplined ownership, cross-functional integration, and problem-solving. This role provides sustained leadership to own and scale the Serialization Program globally, driving execution, reducing error rates, and building a scalable, low-touch, system-driven capability.

Act as the single owner across multiple functions, closing current gaps in end-to-end ownership.

Success in this role requires a dependable leader who can navigate ambiguity, meet commitments, and drive alignment and accountability across operations, business management, and enterprise programs in a global environment.

What You’ll Do

• End-to-End Program Ownership and Scaled Execution (own the roadmap, delivery, KPIs, and expansion of part onboarding across Asia)
• Cross-Functional Integration Across Operations and Systems (align Logistics, Manufacturing, Warehousing, SAP, ATTP, and Cell Fusion into a single execution model)
• Error Reduction, Root Cause Analysis, and Program Health Management (drive sustained error reduction through root cause analysis, leading indicators, and site accountability)
• Asia SME Development and Site-Level Quality Ownership (build regional expertise and enable Quality Managers to own error rates across warehouse and depot operations)
• Scalable Part Onboarding Transformation (redesign new-part preparation to support volume growth and eliminate manual, non-scalable processes)
• Serialization Process Automation and System-Driven Execution (reduce manual touches, improve system integration, and advance low-touch, less human-dependent operations)
• Governance, KPI Ownership, and Executive Visibility (own performance metrics, operating cadence, escalation paths, and leadership reporting)

Who We’re Looking For

• Global Logistics Operations experience required
• A single-threaded program leader who thrives in ambiguity, loves complex challenges, brings global teams together, operates with a customer-first mindset, and pushes innovative, scalable solutions that reduce complexity and drive results.
• A highly execution‑driven program manager who instinctively turns ideas into action—rapidly moving from concept to delivery with speed, ownership, and minimal friction.
• Bachelor’s degree in business, operations, supply chain, or a related field, or equivalent experience.
• 8+ years of experience in business operations, program, project, or product management, or related roles in a global, matrixed environment.
• Demonstrated track record of meeting commitments, driving execution, and solving complex cross-functional problems.
• Experience leading enterprise or cross-organizational initiatives that require influence without direct authority.
• Strong executive communication, analytical thinking, and organizational skills.
• Advanced analytical skills with the ability to interpret data and support decision-making.

Preferred Qualifications

• Semiconductor industry or global supplier experience is a plus
• Experience operating in large, global organizations and working across regions, including Asia, Europe, and North America
• Background in environments that require disciplined execution
• Project management certifications such as PMP is highly desirable

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.