Business Operations Manager 5

Lam Research; Seberang Perai; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Lam Research in Penang is seeking an experienced Business Ops Manager to join Order Execution and Order Management. This critical role partners with Spares Planning management and leads business operations, financial reporting, and operational excellence for the Global Spares Planning team.

The Manager will independently drive complex projects in a matrix environment, presenting KPIs to Global Operations and guiding team members to meet stretch targets. Hybrid on-site/remote work is supported.

Qualifications

• Bachelor's degree (or equivalent) in related field.
• 10 years of progressive experience in a similar role.
• 5 years in a leadership role with experience in operational functions such as Order Fulfillment, Planning, Manufacturing, Supply Chain, or Logistics.

Responsibilities

• Lead development and execution of group objectives (Annual Operating Plan and Strategic Plans).
• Provide leadership and accountability for Global Spares Planning performance using measurements and accountability systems.
• Ensure efficient operational processes delivering predictable stretch results.
• Drive data capture, analysis, and compliant decision-making across multi-functional teams.
• Model Lam Management System usage and escalate to achieve goals promptly.

Skills

Leadership

Stakeholder management

KPIs & analytics

Supply chain knowledge

Education

Bachelor's degree

Job description

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

Lam Research is seeking an experienced Business Ops Manager to join Order Execution and Order Management. This critical position will partner with Spares Planning management and will be responsible for running business operations, financial reporting and driving operational excellence for the Global Spares Planning team.

The Manager will independently drive complex projects/programs with stakeholders in a matrix environment and present the relevant KPI to the management in Global Operations. Additionally, this role will lead or manage team members as assigned to meet or exceed stretch performance targets for the Global Spares Planning team.

What You’ll Do

• Leads the development and execution of group objectives (Annual Operating Plan and Strategic Plans)
• Provide leadership and accountability for all Global Spares Planning operational performance through the disciplined use of measurements, accountability systems, analysis and collaboration across matrixed teams
• Ensure effective and efficient operational processes and activities that deliver predictable stretch results
• Drive efficient, effective, and timely decision making in support of multi-functional efforts in process improvement, data capture and analysis, and compliance with procedures, etc.
• Role model the use of the Lam Management System and effective escalation to achieve established goals in a timely manner

Who We’re Looking For

• Bachelor’s degree in supply chain, business, engineering or related; an advanced degree is preferred
• Ten (10) years of progressive experience in a similar role
• Five (5) years in a leadership role with demonstrated industry experience in one or more operational functions such as Order Fulfillment, Planning, Manufacturing, Supply Chain, or Logistics.
• Experience in Service Parts Planning environment and in-depth knowledge of Spares forecasting and materials processes is strongly preferred.
• Demonstrated resilience and success working in a global high tech, matrix and highly dynamic environment.
• Excellent verbal, written, and presentation skills

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.