Senior Warehouse Operations Lead | Drive Efficiency

iCrest Sdn Bhd; Klang City, Port Klang; On-site; MYR 42,000 - 66,000; Full time

Job summary

iCrest Sdn Bhd is seeking a Warehouse Executive to lead and optimize warehouse operations in Klang. You will supervise multiple warehouse teams, drive efficiency, and ensure inventory accuracy and timely deliveries.

The role requires strong knowledge of WMS, Excel, and logistics processes, with a track record of improving performance and mentoring staff. This position is based on-site in Klang, Malaysia.

Qualifications

• Minimum 5 years in warehouse operations, logistics, or supply chain management.
• At least 2 years in a supervisory or executive leadership role.
• Diploma or Bachelor’s in Logistics, Supply Chain, Business Admin or related field preferred.

Responsibilities

• Review and improve warehouse process flows to boost productivity, accuracy, space utilization, and overall efficiency.
• Analyze KPIs and implement corrective actions to improve performance.
• Ensure inventory accuracy via inbound/outbound monitoring, stock movement, cycle counts, and audits.
• Review customer complaints and service issues with root-cause analysis and preventive actions.
• Monitor warehouse equipment and facilities for preventive maintenance and repairs.
• Train and mentor Warehouse Supervisors and staff to strengthen leadership and productivity.
• Oversee daily operations to achieve targets through Supervisors.
• Coach Supervisors and ensure compliance with SOPs and safety regulations.
• Plan manpower allocation across receiving, put-away, picking, packing, replenishment and dispatch with Supervisors.
• Conduct regular operational audits and warehouse inspections to ensure quality and excellence.
• Collaborate with Transport, Customer Service, Administration and others to ensure timely order fulfillment.

Skills

Warehouse operations

Team leadership

Excel

WMS

Operational reporting

Inventory management

Logistics processes

Education

Diploma or Bachelor's Degree in Logistics / Supply Chain / Business Admin

Tools

WMS

Job description

iCrest Sdn Bhd is seeking a Warehouse Executive to lead and optimize warehouse operations in Klang. You will supervise multiple warehouse teams, drive efficiency, and ensure inventory accuracy and timely deliveries.

The role requires strong knowledge of WMS, Excel, and logistics processes, with a track record of improving performance and mentoring staff. This position is based on-site in Klang, Malaysia.