Senior Warehouse Operations Lead

JD.com Inc.; Klang City; On-site; MYR 56,000 - 89,000; Full time

Job summary

JD Logistics in Selangor/Klang, Malaysia is seeking an experienced Warehouse Supervisor to oversee daily warehouse operations, including receiving, put-away, picking, packing, outbound processing and inventory management. You will supervise staff, ensure SOP and safety compliance, and monitor KPIs to drive accuracy and productivity.

The role requires 3–5 years in warehouse management, familiarity with quality management systems, and knowledge of international logistics standards.

Qualifications

• Bachelor's degree or above in a relevant field (Logistics/Supply Chain/Quality).
• 3–5 years of relevant warehouse management experience.
• Knowledge of quality management systems and SOPs; data analysis skills.
• Familiarity with international logistics standards.

Responsibilities

• Oversee daily warehouse operations: receiving, put-away, picking, packing, outbound processing and inventory control.
• Supervise staff performance; ensure compliance with SOPs, safety standards and quality requirements.
• Monitor KPIs: inbound/outbound timeliness, inventory accuracy, order accuracy and productivity; run daily counts and resolve discrepancies.
• Coordinate with customer service, transportation, planning and other teams to resolve issues promptly.
• Manage onsite 5S, safety and equipment usage; identify issues and drive cost reductions and efficiency improvements.
• Train new employees and guide team to improve overall efficiency; perform other duties as assigned by Warehouse Manager.

Skills

Warehouse management

Quality management systems

Data analysis tools

International logistics standards

Education

Bachelor's degree in Logistics Management, Supply Chain Management, Quality Management, or related field

Tools

WMS

Job description

JD Logistics in Selangor/Klang, Malaysia is seeking an experienced Warehouse Supervisor to oversee daily warehouse operations, including receiving, put-away, picking, packing, outbound processing and inventory management. You will supervise staff, ensure SOP and safety compliance, and monitor KPIs to drive accuracy and productivity.

The role requires 3–5 years in warehouse management, familiarity with quality management systems, and knowledge of international logistics standards.