Senior Warehouse & Logistics Operations Lead

NAI COMMUNICATION TECHNOLOGY (MALAYSIA) SDN. BHD.

Bayan Lepas

On-site

MYR 67,000 - 100,000

Full time

8 days ago

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Job summary

NAI COMMUNICATION TECHNOLOGY (MALAYSIA) SDN. BHD. is seeking a Warehouse Lead to supervise daily operations in Bayan Lepas, Penang. You will oversee receiving, storage, inventory control, picking, packing, shipping, and dispatch activities to ensure accuracy and efficiency.

You will plan manpower, monitor performance, enforce SOPs, and drive improvements while maintaining compliance with safety, quality, and regulatory standards. Strong leadership and ERP/WMS experience are essential.

Qualifications

Diploma or degree in Logistics, Supply Chain, or related field.
5+ years in warehouse operations, with 2+ in leadership.
Strong knowledge of warehouse management, inventory control, and logistics.
Proficient with ERP and WMS; Excel skills essential.
Fluent in English; able to lead and coach teams.

Responsibilities

Lead, supervise, and manage daily warehouse operations, including receiving, storage, inventory control, picking, packing, shipping, and dispatch activities.
Ensure inventory accuracy through effective stock control, cycle counts, inventory reconciliation, and proper storage practices.
Plan, allocate, and optimize manpower resources to meet operational requirements and productivity targets.
Monitor warehouse performance, identify improvement opportunities, and implement corrective and preventive actions to enhance efficiency and space utilization.
Establish, implement, and enforce warehouse SOPs and best practices.
Ensure compliance with warehouse safety requirements, company policies, quality management systems, and regulatory standards.
Lead warehouse safety initiatives and maintain a safe working environment for all employees.
Conduct regular team briefings, coaching, training, and performance management to develop team capabilities and promote teamwork.
Coordinate domestic and international shipments, including transportation arrangements, freight forwarding activities, and shipment tracking.
Manage import and export processes, customs clearance documentation, commercial invoices, and compliance with applicable customs regulations and customer requirements.