Senior Unified Communications & Networking Engineer

Allianz Popular SL.; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Allianz Technology Malaysia is seeking a Senior Network and Telephony Engineer to design, implement, and troubleshoot enterprise telephony and UC systems (VoIP, SIP, PABX) while supporting the underlying LAN/WLAN/WAN/SD-WAN infrastructure.

You will mentor junior engineers, coordinate with vendors, document configurations, and work with global teams. Travel for installations and maintenance may be required.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• 5+ years of hands-on experience in enterprise telephony/unified communications engineering.
• Extensive knowledge of enterprise telephony systems and supporting network infrastructure.
• Proficiency in TCP/IP, BGP, OSPF, MPLS, VPNs, VLANs.
• Experience with firewalls, IDS/IPS, encryption protocols.
• Strong problem-solving and communication skills.
• CCNA/CCNP Collaboration or equivalent cloud certifications preferred.
• Strong project management skills and cross-functional collaboration.

Responsibilities

• Design, implement, and administer enterprise telephony systems (VoIP, SIP trunks, PABX, Cisco/Avaya UC platforms).
• Manage voice recording, call routing, dial plans, and contact center integrations.
• Lead onboarding/offboarding, number porting, and migration of legacy systems to cloud/UC platforms.
• Coordinate with vendors and carriers for upgrades, SLAs, and contracts.
• Escalate complex issues and ensure minimal disruption to business communications.
• Maintain LAN/WIFI/WAN/SD-WAN, security controls, and documentation.
• Mentor junior engineers and collaborate with global teams.

Skills

VoIP/SIP/PABX

UC platforms

Network engineering

TCP/IP/BGP/OSPF

Firewall security

Leadership

CCNA/CCNP Collaboration

Project management

Education

Bachelor's degree in computer science or IT

Tools

Cisco UC platforms

Avaya

SIP trunks

Job description

Allianz Technology Malaysia is seeking a Senior Network and Telephony Engineer to design, implement, and troubleshoot enterprise telephony and UC systems (VoIP, SIP, PABX) while supporting the underlying LAN/WLAN/WAN/SD-WAN infrastructure.

You will mentor junior engineers, coordinate with vendors, document configurations, and work with global teams. Travel for installations and maintenance may be required.