Role Overview
We are seeking an experienced and client-facing Microsoft Dynamics 365 Business Central professional who can combine Senior techno functional/solution architecture, consulting, and technical expertise. The ideal candidate should be able to engage with customers, understand business challenges, design end-to-end solutions, and support business growth through solution consulting.
Senior Techno/functional consultant
Malaysia
Experience
8-15 years of relevant experience
Role Overview
We are seeking an experienced and client-facing Microsoft Dynamics 365 Business Central professional who can combine Senior techno functional/solution architecture, consulting, and technical expertise. The ideal candidate should be able to engage with customers, understand business challenges, design end-to-end solutions, and support business growth through solution consulting.
Key Responsibilities
Senior Techno-Functional consultant
- Lead requirement discovery workshops and business process discussions with customers
- Design end-to-end business solutions using Microsoft Dynamics 365 Business Central
- Recommend best practices and industry solutions aligned with customer requirements
- Prepare solution architecture documents, process flows, and implementation approaches
- Provide functional and technical guidance to delivery teams
Technical & Integration Consulting
- Understand integration requirements and propose suitable architectures
- Work with technical teams on integrations, automation, APIs, and data migration strategies
- Provide guidance on Microsoft ecosystem solutions and extensions
- Support solution reviews and technical discussions with customers
Client Engagement
- Act as the primary solution advisor during customer engagements
- Engage with senior stakeholders and business users
- Translate business requirements into practical system solutions
- Provide strategic recommendations for digital transformation initiatives
Mandatory Skills
- Strong experience in Microsoft Dynamics 365 Business Central
- Experience in solution design and business consulting
- customer-facing experience
- Knowledge of business processes across Finance, Supply Chain, Sales, and Operations
- Understanding of integrations, APIs, and automation concepts
- Excellent presentation and communication skills
- Experience conducting workshops and solution demonstrations
Preferred Skills
The following skills would be considered an added advantage:
- Microsoft Power BI
- Jet Reports
- Dynamics 365 Finance & Operations (F&O)
- Dynamics 365 Customer Engagement (CE)
- Power Platform (Power Automate, Power Apps)
- Azure integration services
- Data migration and reporting solutions
Qualifications
- Bachelor's degree in Information Technology, Business, or related field
- Microsoft Dynamics certifications will be an added advantage
Personal Attributes
- Strong customer engagement and relationship-building skills
- Solution-oriented mindset with strong analytical abilities
- Ability to work independently and lead customer discussions
- Commercial awareness and business acumen
- Strong collaboration skills with sales, consulting, and delivery teams