Senior Tech Engineer — Retail Planning & Merchandising

Swarovski; George Town; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Learning programs

Employee assistance

Hybrid work

Volunteer leave

Employee discounts

Job summary

Swarovski in Malaysia is seeking a Senior Technical Engineer for Retail Planning & Merchandising to own the end-to-end technical health, availability and operational readiness of the Retail Planning service today and into the future.

You will troubleshoot SQL Server databases and SSAS, read and write T-SQL objects (stored procedures, views, functions), monitor daily and weekly jobs, provide 1st and 2nd level support, and drive automation and data quality across connected platforms.

Qualifications

• 7+ years in enterprise application or data-platform engineering with hands-on SQL Server experience.
• Solid experience in SQL Server administration, T-SQL development, stored procedures, views, functions, indexing, and performance tuning.
• Strong knowledge of SQL Server Analysis Services (SSAS), Windows Server environments, and batch processing operations.
• Experience monitoring and supporting enterprise applications using Splunk, scheduling platforms, logs, and alerting systems.
• Excellent communication skills and ability to work independently while managing multiple priorities in a fast-paced environment.
• Proactive mindset with a continuous improvement focus on automation, operational excellence, and service quality.

Responsibilities

• Own end-to-end technical health, availability and operational readiness of the Retail Planning & Merchandising service.
• Troubleshoot SQL Server databases and Analysis Services, including connectivity, permissions, processing and performance.
• Read, write, maintain and troubleshoot SQL Server objects (stored procedures, views, functions) and data-processing logic.
• Monitor and recover daily and weekly jobs using Windows Task Scheduler, Splunk, logs and alerts.
• Provide 1st and 2nd-level support, root-cause analysis and vendor escalation for incidents.
• Coordinate upgrades, releases, testing, system copies, housekeeping and data-purge activities.
• Drive automation, data quality improvements and continuous service improvement.

Skills

SQL Server

SSAS

T-SQL

Stored procedures

Performance tuning

Windows Server

Splunk

Automation

Data processing

Incident management

Data integration

Education

Degree in IT/CS

Tools

SQL

Job description

Swarovski in Malaysia is seeking a Senior Technical Engineer for Retail Planning & Merchandising to own the end-to-end technical health, availability and operational readiness of the Retail Planning service today and into the future.

You will troubleshoot SQL Server databases and SSAS, read and write T-SQL objects (stored procedures, views, functions), monitor daily and weekly jobs, provide 1st and 2nd level support, and drive automation and data quality across connected platforms.