Senior Specialist Technical Sales

DKSH; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

DKSH Malaysia seeks a Senior Specialist, Technical Sales – Scientific Instrumentation to expand the Technology business unit. You will identify market opportunities, acquire new customers, and manage relationships to drive growth and revenue.

The role emphasizes tender coordination, competitive intelligence, and customer engagement to raise visibility and market share in a dynamic, science-focused market.

Qualifications

• Bachelor's degree in Science or related field.
• 4–5 years of sales experience in analytical chemistry, life science, or material science.
• Experience acquiring new customers and managing relationships.
• Experience coordinating tenders and submissions.
• Strong communication and stakeholder engagement.

Responsibilities

• Identify and capture market opportunities to grow DKSH's presence in scientific instrumentation.
• Acquire new customers and generate leads through targeted prospecting and engagement.
• Manage and strengthen relationships with existing customers to support long-term revenue.
• Develop new business by sourcing accounts and identifying opportunities within the client base.
• Secure customer orders and manage full execution through to payment collection.
• Gather competitive intelligence and communicate insights to guide strategy.
• Coordinate tender preparation and submission processes.
• Achieve annual personal sales targets in line with DKSH strategies.
• Monitor competitor pricing and activities to inform market positioning.
• Organize customer engagement events to deepen relationships and enhance visibility.
• Support team efforts and administrative tasks as needed.

Skills

Sales Experience

New Customer Acquisition

Relationship Management

Tender Coordination

Market Intelligence

Education

Bachelor's Degree

Job description

About The Role

The Senior Specialist, Technical Sales – Scientific Instrumentation plays a pivotal role in expanding DKSH's commercial footprint within the Technology business unit in Malaysia. This position delivers growth through strategic customer acquisition, disciplined relationship management, and sharp market intelligence, ensuring every sales effort is aligned with DKSH's broader business objectives.

What You Will Deliver

• Identify and capture arising market opportunities to grow DKSH's presence across the scientific instrumentation sector
• Acquire new customers and generate leads through targeted prospecting, business development, and regular customer engagement
• Manage and strengthen relationships with existing customers, maintaining positive and productive interactions that support long-term partnership and revenue retention
• Develop new business by actively sourcing new accounts and identifying incremental opportunities within the existing customer base
• Secure customer sales orders and take ownership of the full execution cycle through to successful payment collection
• Gather competitive intelligence from customers and the broader market, and communicate actionable insights to management to guide commercial strategy
• Coordinate and support the preparation and timely submission of tenders, ensuring all requirements are met with accuracy and attention to detail
• Develop and execute plans to achieve annual personal sales targets in alignment with company strategies
• Monitor competitor pricing, activities, and strategies, and contribute findings to support market positioning and business planning
• Organize and lead customer engagement events, including seminars and technical workshops, to deepen client relationships and enhance DKSH's visibility in the market
• Contribute to team efforts across group projects and broader market communication activities
• Administrative duties and coordination tasks as required

What You Bring

• Minimum Bachelor's Degree in Science, Biology, Biochemistry, Biotechnology, Engineering, or an equivalent qualification
• Minimum 4 to 5 years of sales experience in the analytical chemistry, life science, or material science industry
• Demonstrated capability in new customer acquisition and sustained management of commercial relationships
• Strong skills in gathering, interpreting, and communicating competitive and market intelligence
• Experience supporting or coordinating tender preparation and submission processes
• Effective communicator with the ability to engage customers and internal stakeholders confidently and professionally at all levels

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technical Sales.