Senior Specialist Customs

Omya Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Omya Group in Kuala Lumpur seeks a Senior Specialist Customs to manage end-to-end customs documentation and clearance for import/export activities. You will ensure accurate tariff classification, origin determination, valuation, and compliance with trade agreements.

Collaborate with brokers, carriers, and internal teams to resolve clearance issues, optimize duties, and maintain meticulous records. Candidates should have 6+ years in customs roles and strong knowledge of SAP MM and trade controls.

Qualifications

• 6+ years of relevant working experience in customs documentation, clearance execution, and related statutory reporting.
• Hands-on experience with import/export documentation and duty/tax payment.
• Knowledge of HS codes, origin rules, valuation, licenses and free trade agreements.

Responsibilities

• Execute end-to-end customs documentation and clearance
• Issue and validate origin documents (EUR.1, ATR, FTA, Certificates of Origin)
• Coordinate with brokers, carriers, and internal teams for timely clearance
• Monitor sanctions, embargoes, and export controls and escalate risks
• Manage duties, VAT, and customs guarantees; identify duty optimization
• Maintain records and master data; support audits and inspections
• Identify regulatory requirements per material & country; manage licenses/permits
• Coach and develop junior specialists; support continuous improvement and digitalization

Skills

HS codes / tariff classification

Customs valuation

Origin determination

Incoterms knowledge

SAP (MM)

Customs portals

MS Office

Documentation accuracy

Stakeholder management

Leadership / coaching

Education

University degree in Logistics / Supply Chain Management / International Trade / Business Administration / Finance

Tools

SAP MM

Customs portals

MS Office

Job description

## Senior Specialist CustomsApply: Kuala Lumpur: Full time: Posted Yesterday: JR018828**KEY ACCOUNTABILITIES****End-to-end customs documentation and clearance execution** - Prepare, review, and submit import and export customs declarations, ensuring correct tariff classification (HS codes), valuation, and origin determination- Issue and validate preferential and non-preferential origin documents (e.g., commercial invoice, EUR.1, ATR, FTA, Certificates of Origin, Certificate of Analysis, supplier declarations) under applicable trade agreements- Handle customs documentation for drop shipments, intercompany transfers, and cross-border movements requiring specific treatment- Execute governmental customs procedures (import, export, transit, special procedures such as bonded warehousing and inward/outward processing)- Coordinate with carriers, brokers, forwarders, and internal Transport/Fulfillment teams to ensure timely customs release and delivery; escalate issues where needed- Screen shipments documentations against sanctions, embargoes, and export control regulations (dual-use, denied party lists)- Manage duties, VAT, and customs guarantees – ensure timely payment, reconcile accounts, and identify duty optimization opportunities- Submit periodic reports and declarations (e.g., Intrastat, statistical filings) within legal deadlines- Maintain customs records and master data in line with retention policies and audit requirements- Manage custo ms claims (damages, losses, delays, penalties) including root cause analysis and corrective actions- Check if license or permit is required (e.g., food, pharma, dual-use)- Identify of regulatory requirements per material & country- Manage required license / permit application process- Ensure adherence to Omya customs standards, legal compliance requirements and support internal/external audits and inspections**Stakeholder management and communication**- Collaborate closely with Transport and Fulfilment team and other internal stakeholders across different service lines and functions and ensure operational priorities and service commitments are achieved- Coordinate operations with external stakeholders such as customs brokers, freight forwarders, carriers, customs authorities, and 3PL providers- Communicate clearance delays, additional or unplanned costs, documentation gaps, compliance risks, and corrective actions in a timely and transparent manner- Support customer and stakeholder escalations through effective issue resolution and cross-functional coordination**Team leadership and people development**- Coach, and develop Specialists Customs ensuring effective day-to-day performance and workload management- Set clear objectives, priorities, and performance expectations for the team, in line with regional logistics targets- Drive capability building through training, upskilling, and sharing knowledge on customs and trade compliance topics- Foster a culture of accountability, collaboration, service orientation, and continuous improvement within the customs organization- Support recruitment, onboarding, succession planning, and talent development, safeguarding in-country customs expertise**Continuous improvement and digitalization**- Update and share daily, weekly, monthly, and annual reports on clearance status, duty spend, and compliance performance- Monitor customs execution performance and identify trends, exceptions, claims, and operational improvement opportunities- Analyze recurring clearance issues and contribute to root-cause investigations and corrective action plans in alignment with logistics process specialists- Contribute to customs KPI achievement by proactively addressing clearance bottlenecks and compliance risks- Support customs audits and regulatory inspections by providing accurate documentation, data, and clarifications- Support implementation of new customs tools, systems, and process enhancements**JOB REQUIREMENTS****Education**- University degree in Logistics / Supply Chain Management / International Trade / Business Administration / Finance or related field or equivalent working experience **JOB REQUIREMENTS** **Experience**- 6 or more years of relevant working experience in a related position- Hands-on experience with import and export customs documentation, clearance execution, duty and tax payment, and statutory reporting- Experience working with customs brokers, freight forwarders, carriers, and customs authorities, including SLA follow-up, exception handling, and claims **Knowledge and skills**- Good knowledge of end-to-end customs processes including documentation, import and export clearance, duty and tax settlement, statutory reporting, exception and claims handling, and record retention- Good knowledge of national and international customs regulations, licenses, permits, and free trade agreements à Senior role good knowledge- Basic understanding of Incoterms, tariff classification (HS codes), customs valuation, rules of origin, dangerous goods regulations, and customs-related internal controls- Good know-how in SAP (MM) and customs-related systems (customs portals, etc.) and MS Office **Other requirements**- Proficient command of both oral and written English and additional local language(s)**POSITION SCOPE****Reporting Line(s)**Solid line(s) to: Team Lead Transport