Senior Shift Facility Engineer (Shift Lead)

JLL; Johor; On-site; MYR 60,000 - 120,000; Full time

Job summary

JLL in Malaysia is seeking a Facilities/Operations professional to oversee data centre infrastructure maintenance, coordinate service providers, and ensure compliance with client and company standards. The role includes shift patterns and daily oversight of preventive and reactive maintenance activities.

Ideal candidates have 3–4 years in engineering/manufacturing, with 1–2 years in electrical/mechanical services within data centres or similar critical facilities, and experience with continuous

Qualifications

• Degree in engineering field is required.
• 3–4 years of relevant experience in engineering or manufacturing.
• 1–2 years of operation experience in electrical and mechanical services in Tier III data centre or similar facility.
• Experience with continuous improvement initiatives and reports.

Responsibilities

• Attend and complete service requests and coordinate/monitor preventive and reactive maintenance in data centre infrastructure.
• Manage/coordinating service provider performance and validate invoices.
• Ensure site adherence to company and client standards and communicate/escalate as needed.
• Create weekly management reports and maintain relationships with client representatives and service providers.
• Oversee day-to-day work order completion and pursue continuous quality improvements.
• Coordinate maintenance schedules and assist Facilities Manager with task assignments and vendor coordination.

Education

Degree in any Engineering field

Job description

Responsible to attend and complete the service request assigned and provide coordination and monitoring in Preventive and Reactive maintenance work in data centre infrastructure. Supported in adhoc minor project activities. Shift pattern is 12 hours, 4days work and 4 days Off.

Operation function

• Managing/coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.
• Ensure all site management and operations practices comply with company and client standards.
• Communicate/Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
• Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
• Create a weekly report to send to the Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
• Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers.
• Performing day-to-day oversight/monitoring of work order completion and follow-up with service provider and client.
• Recommend continuous quality improvement practices across the client portfolio.
• Create recurring maintenance schedules for vendors.
• Support the Facilities Manager with assigning tasks to technical resources
• Support Facilities Manager on arranging PPM contractors for submitting JHA, worker name list and confirm the dates for the servicing.
• Assist Facilities Manager to source for any material that require to purchase.
• Assist on requesting for permit to work supporting document from contractor before schedule for any work.
• Support to check on the safety induction validity for contractor.
• Communication and relationship coordination

HSE Management

• To ensure the site provision of safe working environment and compliance to HSE standards.
• Competent in under taking Job Hazards Analysis (JHA)
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.

• Provide general overall facility management services including continuous monitoring of office/facility.
• Act as an interface with client, visitors and guests
• Ensure appropriate follow up with customers
• Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within client environment with minimal disruption.

Compliance

• Coordinate portfolio and responsibility changes with data management team to update location service matrix as needed.
• Train vendors/engineers on all applicable software platforms as needed (CMMS, etc.)
• Electrical distribution (Low Voltage) coordination work
• Any and all duties/tasks as assigned.
• Responsible in space planning for allocation and utilization of space or re-organizing current premises for new building occupants include plotting and updating floor layout plan on AutoCAD.
• Arranging/monitoring contractor on PTW process

Qualifications And Ideal Experiences

• Degree in any Engineering field
• 3 – 4 years of relevant experience in engineering or in manufacturing sector
• 1 – 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility is an advantage.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives and preparation of reports.