Senior Service Sales Specialist, Motion Services

ABB Malaysia Sdn. Bhd.; Selangor; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Dental

Education support

Medical coverage

Performance incentive

Job summary

ABB Motion Service Division in Petaling Jaya, Malaysia, is seeking a Service Sales Manager to drive service sales, generate opportunities, and secure profitable orders within the designated area. You will focus on Installed Base penetration and promote the full Service portfolio through strong customer engagement.

This hybrid role requires a degree in Electrical or Mechanical Engineering, solid experience in sales or technical sales for motors and generators, and the ability to translate

Qualifications

• Degree in Electrical, Mechanical or related Engineering discipline.
• Experience in sales, service sales or technical sales, preferably involving industrial motors, generators or rotating equipment.
• Understanding of Motor & Generator lifecycle services, including maintenance, repair/overhaul, upgrades, retrofits and condition-related service opportunities.
• Strong commercial and customer-facing capability to develop opportunities and close profitable service orders.
• Ability to translate customer technical requirements into suitable service solutions.
• Strong communication, negotiation and relationship-management skills; willing to travel to customer sites.

Responsibilities

• Drive service sales processes and opportunities.
• Penetrate Installed Base and promote the Motion Services portfolio.
• Build long-term customer relationships and provide integrated lifecycle solutions.
• Develop account/service sales plans and maintain a healthy opportunity pipeline.
• Travel to customer sites as required.

Skills

Sales experience

Customer relationship management

Communication skills

Negotiation skills

Willingness to travel

Education

Bachelor's in Electrical/Mechanical Engineering

Tools

CRM software

MS Office

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: Hybrid #LI-Hybrid

This role is contributing to the Motion Services Business, based at Petaling Jaya, Malaysia.

You will be mainly accountable for:

• Driving Motor & Generator aftersales and service growth, focusing on Installed Base penetration, maintenance/service opportunities, upgrades, retrofits and lifecycle solutions.
• Developing service opportunities with industrial customers by identifying customer needs, converting Installed Base opportunities into leading and securing profitable orders.
• Promoting the broader Motion Services portfolio alongside Motor & Generator services, providing customers with integrated lifecycle and value-added service solutions.
• Building strong customer relationships, developing account/service sales plans, maintaining a healthy opportunity pipeline and executing recovery actions where required.

Qualifications for the role

• Degree in Electrical, Mechanical or related Engineering discipline.
• Relevant experience in sales, service sales or technical sales, preferably involving industrial motors, generators or rotating equipment.
• Good understanding of Motor & Generator lifecycle services, including maintenance, repair/overhaul, upgrades, retrofits and condition-related service opportunities.
• Strong commercial and customer-facing capability with the ability to develop opportunities and close profitable service orders.
• Ability to understand customer technical requirements and translate them into appropriate service solutions.
• Strong communication, negotiation and relationship-management skills, with willingness to travel to customer sites as required.

What's in it for you?

• Join a leading global team where you will develop deep technical expertise in motion systems while building lasting customer relationships across a dynamic service portfolio.
• Drive revenue growth and career advancement by identifying service opportunities, supporting customer success, and building your consultative selling skills in a fast-growing business area.
• Be part of ABB's Motion Service leadership, where your contributions directly impact customer productivity and position you for progression into account management or service leadership roles.

We also offer our employees the following benefits:

• Attractive remuneration along with incentives based on performance
• Comprehensive medical and insurance coverage
• Inclusive and safety-driven work culture

More about us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Perks and benefits Dental Education support Medical Performance Employee Incentive Program Scheme