Senior SAP Finance Support Engineer - L3 – FI/CO

TCR; Cyberjaya; In loco; MYR 180.000 - 300.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance coverage

Flexible working arrangement

Employee events

Descrizione del lavoro

TCR Group is seeking a Senior SAP Finance Application Support Engineer (L3) to own SAP Finance support operations across the group, focusing on FI/CO postings, compliance and stability. You will collaborate with Finance stakeholders and technical teams, driving root-cause analysis and continuous improvements.

You will be the escalation point for complex incidents and integrations, participate in upgrades and license access control, and mentor L1/L2 teams.

Competenze

• Proven experience as L3 SAP Application Support Engineer in SAP Finance (FI/CO).
• Strong hands-on experience with SAP S/4HANA Finance in production environments.
• Solid ITIL knowledge: Incident, Problem, Change and Knowledge Management.

Mansioni

• Act as L3 owner for SAP Finance processes (FI/CO) ensuring correctness and compliance.
• Escalate and resolve complex SAP Finance incidents and integrations with stakeholders.
• Lead RCA and drive continuous improvement, automation and knowledge sharing.
• Maintain and optimise SAP-Finance integrations with third-party systems and banking platforms.
• Support SAP upgrades, patches, testing and configuration changes.

Conoscenze

SAP Finance FI/CO

L3 SAP Support

ITIL

ServiceNow

Root Cause Analysis

Automation

Stakeholder Communication

Knowledge Sharing

S/4HANA Finance

Payment & Bank Ops

Formazione

Bachelor's degree in IT/Finance

Strumenti

ServiceNow

Basware

VIM

SAP DRC

Descrizione del lavoro

We are looking for a highly skilled and proactive Senior SAP Finance Application Support Engineer (L3) to join our IT team and take ownership of SAP Finance support operations across the group.

Scope

In this role, you will act as the senior escalation point for complex SAP Finance incidents and integrations, ensuring stability, compliance, and continuity of critical financial processes. You will work closely with Finance stakeholders, external partners, and technical teams to resolve issues, improve processes, and strengthen operational reliability across our SAP ecosystem.

This role goes beyond incident handling. You will drive root cause analysis, continuous improvement, automation, and knowledge sharing while helping shape the maturity of our SAP Finance support operations.

Key Responsibilities

A snapshot of what you will be doing here:

SAP Finance Support & Incident Management

• Act as the L3 owner for SAP Finance processes (FI/CO), ensuring correctness of financial postings and compliance
• Serve as the final escalation point for complex incidents, problems, and service requests related to SAP Finance and connected enterprise applications
• Support and troubleshoot critical Finance activities including:
  • Period-end close
  • GR/IR clearing
  • FX revaluation
  • Asset accounting close
  • Financial audits
• Investigate and resolve issues impacting:
  • Financial statements
  • Payments
  • Treasury operations
  • Statutory and tax reporting
• Analyse and troubleshoot Finance‑related integrations with:
  • Banking systems
  • AP automation platforms (e.g. Basware, VIM)
  • E-invoicing and statutory reporting solutions

SAP Finance Operations & Integrations

• Monitor, maintain, and optimise integrations and data exchanges between SAP and third‑party financial systems
• Support and troubleshoot:
  • Electronic Bank Statements (CAMT / MT)
  • Payment and Bank Communication Management
  • VAT / WHT tax processes
  • Parallel ledgers and currencies
• Participate in SAP upgrades, patches, testing activities, and Finance‑related configuration changes
• Ensure SAP license usage and access management remain compliant with internal and external requirements

Problem Management & Continuous Improvement

• Lead Root Cause Analysis (RCA) for major Finance incidents and implement preventive actions
• Identify opportunities for process optimisation, automation, and operational improvements across Finance support processes
• Contribute to improved monitoring, alerting, and operational stability within the SAP Finance landscape
• Ensure compliance with:
  • Internal security policies
  • Segregation of Duties (SoD)
  • Audit and governance requirements

Knowledge Management

• Create and maintain knowledge articles, SOPs, troubleshooting guides, and operational documentation
• Mentor and support L1/L2 support engineers on SAP Finance processes and troubleshooting techniques
• Collaborate closely with Finance stakeholders across HQ and local entities to ensure clear communication and effective issue resolution
• Contribute to improved support processes, ticket categorisation, escalation handling, and SLA performance

Essential Qualifications

We are looking for someone who:

• Proven experience as an L3 SAP Application Support Engineer or similar senior support role in SAP Finance environments
• Strong hands‑on experience supporting SAP S/4HANA Finance (FI/CO) in production environments
• Strong troubleshooting expertise across:
  • General Ledger (Universal Journal)
  • Parallel ledgers and currencies
  • VAT / WHT tax processes
  • Payments and Bank Communication Management
• Experience supporting Finance period‑end close activities in SAP
• Hands‑on experience supporting Finance‑related integrations such as:
  • Electronic Bank Statements (CAMT / MT)
  • AP workflow and invoicing tools (Basware, VIM)
  • E‑invoicing and statutory reporting solutions (e.g. SAP DRC)
• Solid understanding of ITIL practices: Incident, Problem, Change and Knowledge Management
• Experience with ITSM platforms such as ServiceNow
• Ability to assess and explain the business and accounting impact of SAP Finance incidents
• Strong stakeholder communication and collaboration skills

Preferred Qualifications

• Experience with SAP BTP (Business Technology Platform)
• Knowledge of SAP license auditing and compliance tools
• Experience with automation and process optimisation initiatives
• Experience mentoring team members and driving knowledge‑sharing initiatives

We think you will love working with us.

You will join a team that values ownership, structure and collaboration. You will work closely with colleagues in Belgium and Malaysia and contribute to a delivery model that operates across regions. Decision making is practical and close to the teams, and you will have space to take initiative and influence quality standards across multiple product lines and delivery regions.

We Are Also Offering

• Opportunities to learn from a talented local and global team to grow your career.
• Supportive, diverse, and open‑minded workplace culture.
• Comprehensive insurance coverage including personal accident and term life insurance.
• Employee events, recognition programs, and flexible working arrangement.
• Be part of a dynamic business at the heart of the aviation industry—your work helps keep global airports running!

Our Company

At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental, leasing, and maintenance.

With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide.

Ready to grow your career and make an impact?