Senior Sales Executive

UOB; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is seeking a telesales professional to establish and grow high-value accounts, advise clients on portfolios and financial products, and cross-sell a broad range of services. The role emphasizes regulatory compliance and staying informed on applicable laws.

The candidate should have 2–4 years of sales experience, strong communication, negotiation, and relationship skills, and a solid foundation in financial services.

Qualifications

• 2-4 years of relevant sales experience.
• Education: High School diploma or equivalent.
• Previous experience in financial sales preferred.
• Proficient computer and technology skills.
• Consistently demonstrates clear and concise written and verbal communication.
• Working knowledge of relevant financial regulations.
• Effective problem-solving and negotiation skills.
• Demonstrated influencing and relationship management skills.

Responsibilities

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products.
• Cross-sell an expansive set of products and services to existing customers.
• Analyze client interests, problems, and potential needs for new products and services.
• Receive and process service requests to achieve transfers and client certifications with low rejections.
• Develop and maintain product knowledge and stay current on regulations by attending internal training.
• Achieve or exceed decided sales targets set by management.
• Adhere to laws and regulations governing telesales in a complex sales environment.
• Assess risk in business decisions, safeguard the firm's reputation and assets, and escalate/control issues with transparency.

Skills

Sales experience

Communication

Negotiation

Problem solving

Relationship management

Education

High School diploma or equivalent

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products
• Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to existing customers
• Analyze new and existing client interests, problems, and potential need for new products and services
• Receive and process service requests for clients to achieve their transfer and have a low percentage of rejections in customer certifications
• Develop and maintain product and service knowledge as well as remain current on applicable regulations by attending internal training programs
• Achieve or exceed decided sales targets set by management
• Adhere to strict laws and regulations governing Telesales practices in a complex sales environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding UOBgroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-4 years of relevant sales experience
• Education: High School diploma or equivalent
• Previous experience in financial sales preferred
• Proficient computer and technology skills
• Consistently demonstrates clear and concise written and verbal communication
• Working knowledge of relevant financial regulations
• Effective problem-solving and negotiation skills
• Demonstrated influencing and relationship management skills

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.