Senior Retail Consultant | High Commission + EPF/SOSCO

Talent Recruit; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

OT Claim

Job summary

Talent Recruit in Kuala Lumpur is seeking a Senior Retail Consultant to drive mobile plans and device sales at Merdeka 118. The role is a 1-year contract with renewal options and a basic salary of RM 3,000–RM 4,500 plus OT claim.

You will advise customers on plans, upgrades, and add-ons, handle inquiries, activate accounts, and mentor new staff while representing the company at roadshows and events. Fluency in English and Bahasa Melayu is preferred.

Qualifications

• Diploma or Degree holder with at least 5 years' experience in Sales & Service, preferably in the telecommunications or mobile industry
• Experience in sales, retail or telecom is an advantage

Responsibilities

• Advise customers on the best mobile plans, devices, and broadband options for their needs.
• Recommend upgrades and add-ons to boost sales and consistently meet targets.
• Provide high-quality service to build strong, lasting customer relationships.
• Handle customer questions, complaints, and tough issues professionally and efficiently.
• Process account activations, renewals, and device upgrades smoothly.
• Train and mentor new team members to help them get up to speed quickly.

Skills

Sales

Customer Service

Telecom

Education

Diploma or Degree

Job description

Talent Recruit in Kuala Lumpur is seeking a Senior Retail Consultant to drive mobile plans and device sales at Merdeka 118. The role is a 1-year contract with renewal options and a basic salary of RM 3,000–RM 4,500 plus OT claim.

You will advise customers on plans, upgrades, and add-ons, handle inquiries, activate accounts, and mentor new staff while representing the company at roadshows and events. Fluency in English and Bahasa Melayu is preferred.