Senior Retail Associate — Service & Sales Leader

Watsons Malaysia; Selangor; On-site; MYR 32,000 - 48,000; Full time

Job summary

Watsons Malaysia in Selangor is seeking a Senior Customer Assistant to provide professional customer service, manage stock levels, and drive sales through effective selling techniques. The role includes cashier responsibilities and promoting Watson’s VIP Member Cards, with adherence to Watsons' operations standards.

Applicants should have relevant diploma/certificate or higher and be able to work retail hours, including weekends and public holidays.

Qualifications

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM/STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Use correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Communication

Interpersonal skills

Customer service

Education

Diploma / Certificate / Secondary

Job description

Watsons Malaysia in Selangor is seeking a Senior Customer Assistant to provide professional customer service, manage stock levels, and drive sales through effective selling techniques. The role includes cashier responsibilities and promoting Watson’s VIP Member Cards, with adherence to Watsons' operations standards.

Applicants should have relevant diploma/certificate or higher and be able to work retail hours, including weekends and public holidays.