Senior Retail Associate - Customer Service & Sales Lead

Watsons Malaysia; Selangor; On-site; MYR 22,320 - 33,480; Full time

Job summary

Watsons Malaysia is looking for a dedicated Senior Customer Assistant to join their team in Selangor. The role involves providing professional service, coordinating stock levels, and performing cashier functions while promoting VIP Member Cards. Candidates must have good communication and interpersonal skills, holding at least PMR/PT3/SPM, STPM, or equivalent qualifications. This full-time, permanent position requires flexibility to work retail hours, including weekends and public holidays. Join us to enhance customer experiences!

Qualifications

• Possess pleasant personality and good communication skills.
• Good interpersonal & follow-up skill, adaptable and result-oriented.
• Able to work retail hours (includes weekends and public holidays).

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate

Job description

Watsons Malaysia is looking for a dedicated Senior Customer Assistant to join their team in Selangor. The role involves providing professional service, coordinating stock levels, and performing cashier functions while promoting VIP Member Cards. Candidates must have good communication and interpersonal skills, holding at least PMR/PT3/SPM, STPM, or equivalent qualifications. This full-time, permanent position requires flexibility to work retail hours, including weekends and public holidays. Join us to enhance customer experiences!