Retail Operations Executive

Farmasi Murni Marketing Sdn Bhd; Batu Pahat; On-site; MYR 28,000 - 45,000; Full time

Job summary

Farmasi Murni Marketing Sdn Bhd in Malaysia is seeking a Retail Operations Coordinator to monitor and coordinate store activities across outlets in Johor and Melaka. The role requires a Diploma or Degree in related fields and offers opportunities to travel between outlets.

You will monitor stock, check displays, assist with promotions, and ensure SOP compliance, reporting to management with concise operational updates.

Qualifications

• Diploma or degree in business, retail management, marketing or related field is required.
• Fresh graduates are encouraged to apply.
• Candidates with retail or pharmacy experience will have an added advantage.
• Good communication and interpersonal skills are essential.
• Willingness to travel between outlets across Johor & Melaka.

Responsibilities

• Monitor and coordinate retail operational activities to ensure smooth and consistent execution across outlets.
• Conduct regular store visits to monitor outlet conditions and operational standards.
• Assist in checking merchandising displays, promotional setups, and product arrangements.
• Monitor stock-related issues such as out-of-stock items, pricing accuracy, and stock discrepancies.
• Assist in outlet operational audits and follow up on corrective actions.
• Ensure outlets comply with SOPs, cleanliness, and service standards.
• Coordinate with HQ departments on operational support and issue resolution.
• Prepare simple operational and audit reports for management review.
• Support marketing campaigns and promotional activities execution at outlets.

Skills

Communication skills

MS Excel

Reporting

Willing to travel

Education

Diploma or Degree in Business/ Retail Management/ Marketing

Tools

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Monitor and coordinate retail operational activities to ensure smooth and consistent execution across outlets.

Conduct regular store visits to monitor outlet conditions and operational standards.

Assist in checking merchandising displays, promotional setups, and product arrangements.

Monitor stock-related issues such as out-of-stock items, pricing accuracy, and stock discrepancies.

Assist in outlet operational audits and follow up on corrective actions.

Ensure outlets comply with company SOPs, cleanliness, and service standards.

Coordinate with HQ departments on operational support and issue resolution.

Prepare simple operational and audit reports for management review.

Support marketing campaigns and promotional activities execution at outlets.

Job Requirements

Candidate must possess at least a Diploma or Degree in Business, Retail Management, Marketing, or related field.

Fresh graduates are encouraged to apply.

Candidates with retail or pharmacy experience will have an added advantage.

Passionate about retail operations and customer service.

Good communication and interpersonal skills.

Responsible, willing to learn, and able to work independently.

Basic knowledge of Microsoft Excel and reporting.

Willing to travel between outlets across Johor & Melaka.

Possess valid driving license.

Preferred Traits

Positive attitude and teamwork spirit

Good observation and problem-solving skills

Organized and detail-oriented

Willingness to learn and grow in retail operations