Senior Relationship Manager, Priority Banking

Standard Chartered; Ipoh; Hybrid; MYR 100,000 - 180,000; Full time

Benefits offered by this job

Cross-border experiences

Hybrid working

Benefits and Resources

Talent Development

Job summary

Standard Chartered Bank Malaysia is seeking an Affluent Relationship Manager to manage and grow a high-value client base, delivering tailored wealth solutions while ensuring compliance and risk controls.

You will acquire and retain priority clients, cross-sell wealth products, and build lasting relationships, contributing to branch and bank growth. The role offers flexible, hybrid working arrangements and opportunities for professional development within our Wealth and Retail Banking division.

Qualifications

• Minimum five years wealth sales experience or equivalent.
• Strong understanding of financial planning fundamentals.
• Excellent communication and interpersonal skills.
• Ability to build strong relationships with clients.
• Proven track record in sales and customer service.
• Passion for delivering exceptional customer experiences.
• Must possess the required licenses ie. PCE, CEILI, FIMM, TBE & IPPC

Responsibilities

• Acquiring and retaining a portfolio of priority clients.
• Cross-selling wealth management products and services to customers.
• Providing exceptional customer service and building strong relationships with clients.
• Contributing to the overall success of the branch by achieving business performance measures.

Skills

Relationship management

Sales experience

Financial planning

Communication skills

Interpersonal skills

Education

Financial services licenses (PCE, CEILI, FIMM, TBE & IPPC)

Job description

Job Summary

As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth And Retail Banking

Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.

Responsibilities

As an Affluent Relationship Manager, you will play a pivotal role in managing and growing our high-value customer base. You will be responsible for:

• Acquiring and retaining a portfolio of priority clients.
• Cross-selling wealth management products and services to customers.
• Providing exceptional customer service and building strong relationships with clients.
• Contributing to the overall success of the branch by achieving business performance measures.

Role Requirements

• Minimum of Five (5) years of proven and progressive wealth sales experience or equivalent.
• Strong understanding of financial planning fundamentals
• Excellent communication and interpersonal skills
• Ability to build strong relationships with clients.
• Proven track record in sales and customer service
• Passion for delivering exceptional customer experiences.
• Must possess the required licenses ie. PCE, CEILI, FIMM, TBE & IPPC

We Offer

• Cross-border experiences
• Flexible and hybrid working practices.
• Benefits and Resources
• Talent Development

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.