Senior Regional Human Resources Manager

no company name; Kuala Lumpur; On-site; MYR 220,000 - 320,000; Full time

Job summary

Senior Regional HR Manager sought to lead the people strategy across APAC markets including Malaysia and neighboring countries. The role partners with senior business leaders to align HR practices with local requirements, focusing on employee relations, talent management and organizational development.

We value strategic thinking, hands-on execution and the ability to drive regional change while respecting diverse cultures. Travel across APAC is expected.

Qualifications

• Bachelor's degree in HR, Business Administration or related field.
• 10+ years of progressive HR experience including regional leadership.
• Experience across multiple APAC markets incl. Malaysia, Japan, Australia, New Zealand, Singapore, Taiwan, India and the Philippines.
• Strong experience in employee relations, engagement, performance management, talent management and organizational development.
• Ability to partner with senior stakeholders and influence business decisions at a regional level.
• Understanding of managing HR across different countries, cultures and employment environments.
• Experience leading HR teams across multiple locations.
• Strong change management and organizational transformation experience.
• Excellent communication and stakeholder management, influencing and conflict-resolution skills.
• Balance regional strategic leadership with hands-on execution.
• Retail sector experience is highly preferred.
• Willingness to travel across the APAC region.

Responsibilities

• Lead the regional HR strategy across Malaysia, Japan, Australia, New Zealand, Singapore, Taiwan, India and the Philippines.
• Act as trusted HR advisor to senior leaders and managers across the region.
• Provide guidance on employee relations, workplace concerns, conflict resolution and people-related matters across multiple countries.
• Drive regional initiatives covering employee engagement, retention, performance management, talent development, succession planning, learning and development, and organizational effectiveness.
• Build a strong, inclusive and high-performing culture across the APAC region while recognizing local cultural and market differences.
• Partner with local HR teams and business leaders to ensure consistent application of regional HR strategies, policies and best practices.
• Provide coaching and guidance to managers on employee performance, leadership effectiveness and employee relations matters.
• Lead and support regional change management and transformation initiatives, ensuring effective communication and employee engagement throughout the process.
• Oversee talent acquisition and workforce planning initiatives across the region in partnership with local teams.
• Review and analyse regional HR metrics, employee feedback and engagement data to identify trends, risks and opportunities for improvement.
• Ensure HR practices and policies are aligned with local employment legislation and regulatory requirements across the countries within the region.
• Lead, coach and develop HR teams across the region, creating a collaborative and high-performing HR function.
• Drive continuous improvement and standardization of HR processes while ensuring they remain relevant to individual country requirements.
• Support senior leadership with workforce planning, organizational design and broader people-related business decisions.

Skills

Regional HR leadership

Employee relations

Talent management

Organizational development

Change management

Stakeholder management

People analytics

Education

Bachelor's degree in HR or related field

Tools

HRIS

MS Excel

Job description

A well-established and growing retail organization is seeking an experienced Senior Regional Human Resources Manager to lead and shape the people strategy across Malaysia, Japan, Australia, New Zealand, Singapore, Taiwan, India and the Philippines.

This is a senior regional leadership opportunity for a strategic yet hands-on HR professional who can operate effectively across multiple markets and cultures. The role will partner closely with senior business leaders to drive a consistent regional people agenda while ensuring HR practices are appropriately aligned with local employment requirements and market needs.

The ideal candidate will bring strong experience across employee relations, organizational development, talent management, employee engagement, performance management and change management, with the ability to operate across diverse APAC markets.

Key Responsibilities

• Lead and develop the regional HR strategy across Malaysia, Japan, Australia, New Zealand, Singapore, Taiwan, India and the Philippines, aligned with overall business objectives.
• Act as a trusted HR advisor and strategic partner to senior leaders and managers across the region.
• Provide guidance on complex employee relations, workplace concerns, conflict resolution and people-related matters across multiple countries.
• Drive regional initiatives covering employee engagement, retention, performance management, talent development, succession planning, learning and development, and organizational effectiveness.
• Build a strong, inclusive and high-performing culture across the APAC region while recognizing local cultural and market differences.
• Partner with local HR teams and business leaders to ensure consistent application of regional HR strategies, policies and best practices.
• Provide coaching and guidance to managers on employee performance, leadership effectiveness and employee relations matters.
• Lead and support regional change management and transformation initiatives, ensuring effective communication and employee engagement throughout the process.
• Oversee talent acquisition and workforce planning initiatives across the region in partnership with local teams.
• Review and analyse regional HR metrics, employee feedback and engagement data to identify trends, risks and opportunities for improvement.
• Ensure HR practices and policies are aligned with local employment legislation and regulatory requirements across the countries within the region.
• Lead, coach and develop HR teams across the region, creating a collaborative and high-performing HR function.
• Drive continuous improvement and standardization of HR processes while ensuring they remain relevant to individual country requirements.
• Support senior leadership with workforce planning, organizational design and broader people-related business decisions.

Requirements

• Bachelor's degree in Human Resources, Business Administration or a related field.
• 10+ years of progressive HR experience, including significant regional or multi-country HR leadership experience.
• Proven experience managing HR across multiple APAC markets, ideally including several of Malaysia, Japan, Australia, New Zealand, Singapore, Taiwan, India and the Philippines.
• Strong experience in employee relations, employee engagement, performance management, talent management and organizational development.
• Demonstrated experience partnering with senior stakeholders and influencing business decisions at a regional level.
• Strong understanding of the complexities of managing HR across different countries, cultures and employment environments.
• Experience leading and developing HR teams across multiple locations.
• Strong change management and organizational transformation experience.
• Excellent communication, stakeholder management, influencing and conflict-resolution skills.
• Ability to balance regional strategic leadership with hands-on operational execution.
• Strong analytical skills and experience using HR data and metrics to drive decision-making.
• Experience within the retail sector is highly preferred.
• Willingness and ability to travel across the APAC region as required.

What We Offer

• The opportunity to lead and shape the regional people agenda across APAC.
• Significant exposure to senior leadership and business stakeholders across multiple markets.
• The opportunity to influence HR strategy across a diverse and growing regional organization.
• A collaborative, inclusive and people-focused working environment.
• Competitive remuneration package and benefits.
• Career growth and leadership opportunities within a growing international organization.