Senior QA Manager

STMicroelectronics; Muar; On-site; MYR 120,000 - 180,000; Full time

Job summary

STMicroelectronics in Muar is seeking a Senior QA Manager to lead the Quality Assurance function for both Standard Line QA and PLP QA. The role entails setting quality direction and ensuring that manufacturing operations meet quality requirements.

The ideal candidate will have over 20 years of manufacturing quality assurance experience, strong leadership skills, and knowledge of quality systems. This role is critical for driving customer quality and compliance across operations.

Qualifications

• Extensive (more than 20 years) experience in manufacturing quality assurance.
• Proven leadership experience managing QA teams or department-level quality operations.
• Strong knowledge of quality systems, audits, and customer quality.

Responsibilities

• Lead and develop QA teams, ensuring compliance with ISO/TS16949 & VDA.
• Drive customer quality performance and manage customer issues.
• Monitor and report quality KPIs and continuous improvement progress.

Skills

Strategic leadership

Customer focus & crisis management

Cross-functional collaboration

Data-driven decision making

Coaching and talent development

Education

Bachelor’s degree or higher in Engineering, Quality, Manufacturing, or related discipline

Tools

Problem Solving 8D

FMEA

Control Plan

MSA

Job description

Position Summary

The Senior QA Manager leads the Quality Assurance function for both Standard Line QA and PLP QA at the Muar site. This senior leadership role is responsible for setting quality direction, managing the QA organization, and ensuring manufacturing operations consistently meet internal, customer, and regulatory quality requirements. The role drives customer quality, compliance, process stability, and continuous improvement while supporting operational excellence and business growth.

Key Responsibilities

• Lead and develop the Standard Line QA and PLP QA teams, including QA HODs and senior staff.
• Define and implement the site quality strategy in alignment with business goals and customer expectations.
• Ensure quality system compliance with ISO/TS16949 & VDA, customer, internal, and regulatory requirements.
• Drive customer quality performance, including complaint resolution, excursion prevention, and customer audit readiness.
• Collaborate & communicate effectively with product group division to manage customer quality issue & crisis management.
• Oversee manufacturing quality controls such as SPC, IPC, QC gates, and defect containment & lead internal quality KPIs improvement program.
• Monitor and report quality KPIs, risks, trends, and improvement progress to senior management.
• Lead root cause analysis, corrective and preventive actions, and continuous improvement initiatives.
• Manage incoming quality and supplier quality performance to reduce material-related risks.
• Coordinate internal and external audits and ensure timely closure of findings.
• Collaborate with NPI, APL/R&D, engineering, production, and other functions to ensure quality is built into all processes.
• Manage the FA & Rel lab to continuously upgrade the tools and engineer competency to support customer incident & NPI, APL/R&D new product development requirement.
• Develop QA team capability through coaching, training, and succession planning.

Core Competencies

• Strategic leadership
• Department management
• Customer focus & crisis management
• Quality governance for ISO/TS16949 & VDA standard
• Audit and compliance management
• Semiconductor FE and BE process knowledge
• Good knowledge of quality tools e.g Problem Solving 8D, FMEA, Control Plan & MSA
• FA & Reliability knowledge and tools capabilities
• Cross-functional collaboration
• Data-driven decision making
• Coaching and talent development
• Continuously self-enhance knowledge with semiconductor industry

Qualifications and Experience

• Bachelor’s degree or higher in Engineering, Quality, Manufacturing, or related discipline.
• Extensive (more than 20 years) experience in manufacturing quality assurance, preferably in semiconductor, electronics, or high-volume manufacturing.
• Proven leadership experience managing QA teams or department-level quality operations.
• Strong knowledge of quality systems, audits, customer quality, process control, and root cause analysis.
• Strong cross-functional leadership, communication and decision-making skills.
• Effective communication skills & strong collaboration behavior with customer, product division group, GQR, R&D & internal cross functional department.

Equal Opportunity Statement

We do not tolerate discrimination and strive for diversity, equity, and inclusion in our workforce. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning.