Senior QA Engineer: Automation & Release Lead

Send; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

Send is a community-first tech startup building smart, inclusive solutions for everyday businesses. This role owns risk-based testing and automation across mobile, web, and APIs, strengthening release evidence and mentorship for QA engineers.

You will define test strategy, ensure web/API coverage, integrate tests into CI/CD, and provide actionable release-readiness guidance, leveraging AI tools to improve efficiency and quality.

Qualifications

• Demonstrated senior-level ownership of test strategy and production release quality.
• Maintainable test design including Page Object Model or equivalent.
• API testing and investigating failures using logs, network responses, and SQL checks where relevant.
• CI/CD integration and handling flaky tests without hiding real failures.
• Experience coaching QA engineers into automation and communicating release risks to stakeholders.
• Ability to guide QA with AI tools (Claude/OpenAI) for requirements analysis and test design.
• Clear context and instructions to AI, with responsibility for final output.

Responsibilities

• Define test strategy, coverage priorities, and entry/exit criteria for feature and regression testing.
• Establish web and API coverage with automated and exploratory testing.
• Integrate tests into CI/CD and improve suite reliability and test data isolation.
• Maintain traceability between requirements, tests, executions, and defects in Jira and test-management tools.
• Validate critical journeys such as authentication, ordering, payments, and failure recovery.
• Provide release-readiness recommendations based on test evidence and residual risks.
• Mentor QA engineers in automation, test design, and reproducible defect reporting.

Skills

Test strategy

API testing

CI/CD

QA coaching

AI tools

Release risk analysis

Education

Bachelor's degree in CS/Engineering or related

Tools

Jira

Xray

TestRail

Zephyr

Job description

Send is a community-first tech startup building smart, inclusive solutions for everyday businesses. This role owns risk-based testing and automation across mobile, web, and APIs, strengthening release evidence and mentorship for QA engineers.

You will define test strategy, ensure web/API coverage, integrate tests into CI/CD, and provide actionable release-readiness guidance, leveraging AI tools to improve efficiency and quality.