Senior Project Manager—Software Implementation (International)—MY

Tdecision Malaysia Sdn Bhd; Kuala Lumpur; Hybrid; MYR 180,000 - 260,000; Full time

Job summary

Tdecision Malaysia Sdn Bhd seeks an experienced Senior Project Manager to lead software implementation projects for banking clients across international markets. You will manage customer-side delivery teams and internal teams to ensure on-time, within-scope, and on-budget deployments of SaaS or on-premises risk systems.

Responsibilities include end-to-end project lifecycle, stakeholder liaison, risk management, and continuous improvement of delivery playbooks.

Qualifications

• Bachelor's degree or above in a technical or finance-related discipline.
• 5+ years implementing financial risk systems for banks, or 8+ years in IT project management.
• Proven track record delivering SaaS or on-premises platforms to production.
• Lead customer-facing implementations and cross-functional teams on site or remotely.
• Fluent English; local language skills advantageous.
• Proficient with project tools and hybrid delivery models (Agile/Waterfall).
• Strong stakeholder management, negotiation and escalation abilities.
• Willing to travel frequently for on-site assignments.

Responsibilities

• Own and deliver the full project lifecycle for bank customers: initiation, requirements, delivery, integration, UAT, go-live and handover.
• Serve as SPOC between client and internal teams and third-party vendors.
• Develop and maintain project plans, milestones, RACI, and delivery artifacts.
• Identify, track and mitigate risks; manage change requests with impact analysis.
• Oversee integration testing, performance validation, security checks, and UAT.
• Lead and mentor the implementation team; ensure knowledge transfer.
• Coordinate with compliance, audit and security stakeholders for evidence and remediation.
• Drive continuous improvement with lessons learned, playbooks, templates and checklists.

Skills

English fluency

Project management

Stakeholder management

Cross-functional leadership

JIRA/Confluence

MS Project

Smartsheet

Excel

PowerPoint

Education

Bachelor's degree or above

Tools

JIRA

Confluence

MS Project

Smartsheet

Excel

PowerPoint

Job description

Senior Project Manager—Software Implementation (International)—MY

We are a China-based provider of financial risk-control software expanding into the Southeast Asian banking market. We are hiring an experienced Implementation Project Manager to lead customer-side delivery teams and drive end-to-end project execution for bank customers. The successful candidate will be able to step in immediately, manage on-site and remote teams, and deliver SaaS or on-premises risk systems to production on time, on scope and within budget.

Key responsibilities

Own and deliver the full project lifecycle for bank customers: project initiation, requirements, solution delivery, integration, UAT, go-live and handover to operations.

Act as the main point of contact (SPOC) between the client and internal teams (Product, Engineering, QA, Support) and third-party vendors.

Develop and maintain project plans, milestones, RACI matrices and delivery artifacts; coordinate internal and external resources to meet commitments.

Identify, track and mitigate project risks and issues; manage change requests with clear impact analysis and stakeholder approvals.

Ensure delivery quality by overseeing integration testing, performance validation, security checks and UAT; enforce acceptance criteria.

Lead and mentor the implementation team (internal and local contractors/consultants); ensure knowledge transfer and documentation for smooth operational handover.

Coordinate with compliance, audit and security stakeholders to provide evidence and remediation where required.

Drive continuous improvement: capture lessons learned, refine implementation playbooks, templates, checklists and best practices.

About you

Bachelor's degree or above in Computer Science, Information Systems, Engineering, Finance or related discipline.

5+ years' experience implementing financial risk systems for banks, or 8+ years in IT project management.

Proven track record delivering SaaS or on-premises platforms to production.

Able to lead customer-facing implementations and manage cross-functional teams on site or remotely.

Fluent English (spoken and written). local language skills (Malay, Indonesian, Thai, Vietnamese, Tagalog) are advantageous.

Proficient with project tools: JIRA/Confluence, MS Project / Smartsheet, Excel/PowerPoint; familiar with Agile and Waterfall (hybrid) delivery models.

Strong stakeholder management, negotiation and escalation skills; client-centric, high sense of ownership.

Willingness to travel frequently and accept short-term or occasional long-term on-site assignments.

Preferred: Hands-on experience with systems integration (APIs, ETL), data mapping and performance tuning for banking workloads.

Preferred: Knowledge of banking compliance & security standards (KYC, AML, PCI-DSS) and experience supporting audits/regulators.

Competitive base salary + delivery bonus tied to project KPIs.

Travel allowance, international business insurance, annual health check, training & certification support.

Flexible working arrangement with options to be based in China office, regional hub or client site as required.