Senior Product Manager

AirAsia; Sepang; On-site; MYR 180,000 - 300,000; Full time

Job summary

AirAsia is seeking a Product Manager to conceptualize, define, and deliver the product backlog across customer support, merchant support, and back office systems, ensuring a device- and channel-agnostic experience.

You will lead Agile teams, write requirements and stories, and maintain groomed backlogs while planning releases and aligning with stakeholders to maximize value and growth opportunities.

Qualifications

• Degree in Computer Science or Engineering or relevant field.
• Minimum 3 years in Product Management, preferably in E-Commerce or Travel domains.
• Experience with A/B testing and CRO is a plus.

Responsibilities

• Conceptualize, define, design, develop and deliver the product backlog.
• Bring ease of use and simplicity to AirAsia digital platforms.
• Lead Agile teams and create requirements and stories.
• Ensure groomed backlogs and prioritize product features and releases.
• Define product vision, roadmap and growth opportunities.
• Assess value, develop cases and prioritize stories for maximum impact.
• Plan and lead release plans and delivery of new functionalities.
• Research market, users, and roadmap to inform the product.
• Monitor industry trends and competitive landscape.

Skills

Product management

Agile/Scrum

Stakeholder management

Roadmap planning

A/B testing

Conversion optimization

Cloud computing

Communication

Leadership

Education

Degree in Computer Science

Degree in Engineering

Tools

Google Cloud

App Engine

Pub/Sub

Cloud Storage

BigQuery

Monitoring

Job description

• Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers and merchant in the areas of customer support, merchant support, back office systems, etc
• Bring ease of use and simplicity to AirAsia digital platforms enhancing the overall customer and merchant experience
• Work with software engineering team to work on new ideas from conceptualization to prototyping to engineering to production
• Providing vision and direction to the Agile development teams and stakeholders throughout the project and create requirements and stories
• Ensure that the team always has an adequate amount of groomed backlogs to work on.
• Plan and prioritize product feature backlog and development for the product
• Define product vision, road-map and growth opportunities
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with the maximum value that is aligned with product strategy
• Lead the planning of product release plans and set the expectation for delivery of new functionalities
• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry
• Keep abreast with Agile/Scrum best practices and new trends

Who You Are:

• Have at least a Degree in Computer Science, Engineering or relevant field
• Overall 6+ years of experience with minimum 3 years in Product Management role, preferably in E-Commerce, Customer Support, Finance, Merchant Support Familiarity with A/B testing and conversion rate optimization (CRO)
• Previously managed high traffic E-Commerce sites (500k+ visitors per day)
• Good understanding of cloud (preferably Google cloud) and associated areas like app engine, pub/sub, cloud storage, monitoring, big query etc In-depth knowledge of Agile processes and principles
• Outstanding communication, presentation and leadership skills
• Prior experience working in the Travel or Ecommerce domain is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills