Senior Process Executive - Ad Policy reviewer

NCSL International; Kuala Lumpur; On-site; MYR 42,000 - 62,000; Part time

Job summary

Cognizant is hiring a Senior Process Executive - Ad Policy reviewer in Malaysia on a contract basis. The role involves evaluating digital advertisements against platform policies and regulatory requirements in a 24×7 environment.

Candidates should demonstrate sound judgment, language proficiency, and regional compliance understanding. Responsibilities include reviewing content, applying market-specific guidelines, and documenting decisions with policy citations.

Qualifications

• Bachelor's degree in any discipline. Degrees in Linguistics, Communications, Law or related fields advantageous.

Responsibilities

• Review and adjudicate advertising content against platform policies and regulatory standards.
• Apply language-market expertise to evaluate content in assigned languages.

Education

Bachelor's degree in any discipline

Job description

Job Title: Senior Process Executive - Ad Policy reviewer

Job Location: Malaysia

Work Type: Contract

Shift: 9am-6pm MYT

Role Overview

The Ad Policy Reviewer is responsible for the accurate and timely evaluation of digital advertisements against established platform policies and regulatory requirements. Operating across a 24 × 7 environment, the role requires consistent judgment, language proficiency, and an understanding of regional compliance norms. The successful candidate will support content integrity across assigned language markets and contribute to quality benchmarks within the team.

Key Responsibilities

• Review and adjudicate advertising content against platform-specific policies, including prohibited categories, restricted verticals, and regional regulatory standards.
• Apply language-market expertise to evaluate nuanced or culturally sensitive content in assigned languages.
• Accurately categorize and elevate non-compliant content according to defined workflows and SLAs.
• Maintain consistent review quality across high-volume queues, including during weekend and overnight shifts.
• Document decisions clearly in internal case management systems, providing policy citations where required.
• Participate in calibration sessions, team audits, and policy update briefings to ensure alignment with current guidelines.
• Identify patterns or emerging violations and flag them proactively for policy or product teams.

Required Qualifications

Education

Bachelor's degree in any discipline. Degrees in Linguistics, Communications, Law, Media Studies, or related fields are advantageous.

Experience

• 1-2 years of professional experience in content review, policy enforcement, trust & safety, legal compliance, or a closely related field.
• Prior exposure to advertising platforms, digital media ecosystems, or regulatory frameworks is preferred.
• Familiarity with content management or case-tracking tools is an advantage.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant .