Ad Policy Reviewer

Cognizant; Kampung Malaysia Tambahan; In loco; MYR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Cognizant in Malaysia is seeking an Ad Policy Reviewer to evaluate digital advertisements against platform policies and regional standards. You will apply language-market expertise to assess content and ensure consistent quality across high-volume queues, including weekend shifts.

The role requires strong language proficiency, judgment, and collaboration with policy and product teams to maintain content integrity and regulatory alignment.

Competenze

• 1–2 years of professional experience in content review, policy enforcement, trust & safety, legal compliance, or a closely related field.
• Prior exposure to advertising platforms, digital media ecosystems, or regulatory frameworks is preferred.
• Familiarity with content management or case-tracking tools is an advantage.
• Language certification is required for non-native speakers.

Mansioni

• Review and adjudicate advertising content against platform-specific policies, including prohibited categories, restricted verticals, and regional regulatory standards.
• Apply language-market expertise to evaluate nuanced or culturally sensitive content in assigned languages.
• Accurately categorise and elevate non-compliant content according to defined workflows and SLAs.
• Maintain consistent review quality across high-volume queues, including during weekend and overnight shifts.
• Document decisions clearly in internal case management systems, providing policy citations where required.
• Participate in calibration sessions, team audits, and policy update briefings to ensure alignment with current guidelines.
• Identify patterns or emerging violations and flag them proactively for policy or product teams.

Conoscenze

Language proficiency

Content review

Policy enforcement

Regulatory compliance

Formazione

Bachelor’s degree

Strumenti

Content management tools

Descrizione del lavoro

The Ad Policy Reviewer is responsible for the accurate and timely evaluation of digital advertisements against established platform policies and regulatory requirements. The role requires consistent judgment, language proficiency, and an understanding of regional compliance norms. The successful candidate will support content integrity across assigned language markets and contribute to quality benchmarks within the team.

Job Responsibilities

• Review and adjudicate advertising content against platform-specific policies, including prohibited categories, restricted verticals, and regional regulatory standards.
• Apply language-market expertise to evaluate nuanced or culturally sensitive content in assigned languages.
• Accurately categorise and elevate non-compliant content according to defined workflows and SLAs.
• Maintain consistent review quality across high-volume queues, including during weekend and overnight shifts.
• Document decisions clearly in internal case management systems, providing policy citations where required.
• Participate in calibration sessions, team audits, and policy update briefings to ensure alignment with current guidelines.
• Identify patterns or emerging violations and flag them proactively for policy or product teams.

Required Qualifications

Education

Bachelor’s degree in any discipline. Degrees in Linguistics, Communications, Law, Media Studies, or related fields are advantageous.

Experience

• 1–2 years of professional experience in content review, policy enforcement, trust & safety, legal compliance, or a closely related field.
• Prior exposure to advertising platforms, digital media ecosystems, or regulatory frameworks is preferred.
• Familiarity with content management or case-tracking tools is an advantage.
• Language certification is required for non-native speakers. Accepted certifications include, but are not limited to:
• English: IELTS (Academic or General), TOEFL iBT, Cambridge C1 Advanced/C2 Proficiency, PTE Academic
• Japanese: JLPT N2 or N1
• Korean: TOPIK Level 5 or 6
• Native speakers are not required to hold formal certification but may be asked to complete a language proficiency assessment during the selection process.