Senior Partnership Management Specialist

eBay; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

eBay is seeking an experienced professional in Partner Management in Malaysia to drive strategic outsourcing efforts. The ideal candidate will possess a Bachelor's Degree in Business Administration and demonstrate strong communication skills in both Mandarin and English.

Key responsibilities include managing external partnerships, negotiating agreements, and ensuring cultural alignment with eBay's organizational values. This role offers an opportunity to impact efficiency through effective project management and performance tracking.

Qualifications

• Integrity – Demonstrates high ethical standards and transparency.
• Rich Experience in Partner Management with proven track record.
• Strategic Planning and execution of outsourcing strategies.

Responsibilities

• Manage and nurture relationships with external partners.
• Negotiate agreements aligning with organizational goals.
• Track performance and drive continuous improvement.

Skills

Effective Communication and Interpersonal Skills

Analytical Thinking and Decision Making

Performance Tracking and Data Analysis

Cultural Alignment and Support

Education

Bachelor’s Degree in Business Administration

Job description

Key Qualifications

• Integrity – Demonstrates high ethical standards and transparency in all dealings, builds trust and maintains strong relationships with partners and internal teams.
• Rich Experience in Partner Management – Proven track record of managing and nurturing relationships with external partners, negotiating agreements aligned with organizational goals, evaluating partner performance and implementing improvement strategies.
• Cross-Team Collaboration – Ability to work effectively with various departments or teams to ensure seamless integration of outsourced services, strong communicator bridging gaps, coordinating with other teams to align outsourcing strategies.
• Language Skills – Proficient in Mandarin listening and speaking; reads and writes Chinese; effective communication in both English and Mandarin to facilitate interactions with international partners and teams.
• Strategic Planning – Expertise in developing and executing outsourcing strategies that drive efficiency and cost-effectiveness; analyzes customers’ voice and delivers insights to related teams.
• Problem-Solving and Adaptability – Skilled in identifying and resolving issues related to outsourced services, flexible and adaptable to changing business needs and environments.
• Project Management Experience – Extensive experience managing projects from inception to completion, ensuring timelines and quality standards, leading cross-functional teams and coordinating activities to achieve project objectives.
• Performance Tracking and Continuous Improvement – Collaborates with partners to drive performance improvements and achieve expected outcomes, uses data-driven insights to enhance processes and service delivery.
• Cultural Alignment Support – Supports partners in understanding and aligning with organizational culture and values, ensures partners are well-versed in mission, vision, and operational standards, provides guidance and resources for integration.

Education

• Bachelor’s Degree in Business Administration

Skills

• Effective Communication and Interpersonal Skills
• Analytical Thinking and Decision Making
• Performance Tracking and Data Analysis
• Cultural Alignment and Support

Equal Opportunity Employer

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you need an accommodation, please contact [e-mail]. We will make every effort to respond to your request for accommodation promptly.