Senior Master Data Governance Specialist — SAP

Alcon; Petaling Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

Alcon is seeking a Sr. Associate II, Master Data Governance & Management to ensure accuracy and governance of commercial master data within the SAP IRIS environment.

The role collaborates with Global Data Manager, regional teams, and various business units to resolve data issues and drive data quality improvements. The position emphasizes standardization, compliance with Global Data Management standards, and support for continuous improvement initiatives across commercial and supply chain

Qualifications

• Minimum 3 years of experience in Master Data Management or related business functions.
• Experience with SAP Master Data Management processes and systems.
• Experience supporting commercial, supply chain, customer service, or finance operations.
• Proven experience analyzing data and solving business problems of moderate to significant complexity.
• Experience developing reporting solutions and performing data quality analysis.
• Experience working with cross-functional stakeholders across regional and global organizations.
• Medical Device, Pharmaceutical, Healthcare, or other regulated industry experience preferred.

Responsibilities

• Create, maintain, and update local material master records in SAP IRIS to support commercial business operations.
• Perform ongoing maintenance and validation of local data attributes for global materials.
• Review, analyze, and process material master creation, extension, activation, and change requests.
• Ensure all material master data adheres to Global Data Management standards, data governance policies, and approved business rules.
• Provide guidance and expertise to commercial functional teams regarding material master management processes and SAP system requirements.
• Coordinate material activation activities including costing, pricing, extension approvals, and other data setup requirements.
• Develop, maintain, and enhance master data reporting solutions, dashboards, and operational metrics.
• Support data quality initiatives through analysis, cleansing, standardization, and validation activities.
• Analyze business problems and operational data from multiple sources to formulate solutions and recommendations.
• Partner with global and regional data management teams to support continuous improvement and process harmonization initiatives.
• Analyze and complete new material setup requests and master data change requests to support business operations.
• Monitor and validate master data quality, completeness, and accuracy across systems and databases.
• Investigate and resolve master data issues in collaboration with Supply Chain, Finance, Quality, Sales, Marketing, and Customer Service teams.
• Query and analyze large datasets from multiple systems to support ERP data validation and reporting activities.
• Support local supply chain requirements by performing timely material extensions and required system setup activities.
• Coordinate with affiliate warehouses, planners, customer service teams, and commercial stakeholders to support business continuity.
• Maintain detailed documentation and evidence for financially controlled material master attributes and related change requests.
• Perform monthly AFCM control activities in accordance with approved SOPs and internal control requirements.
• Serve as a key contact for local affiliates during material-related transactional or logistical business disruptions.
• Participate in Global Data Management meetings and communicate process updates, standards, and governance requirements to local stakeholders.
• Support implementation of new master data processes, system enhancements, and business projects impacting commercial master data.
• Represent affiliate business requirements during discussions and assessments related to global material master changes.

Skills

Analytical thinking

Problem-solving

Communication

Stakeholder management

Education

Bachelor's degree in Business, Marketing, Supply Chain, Information Systems, Science, Engineering, Data Management, or related discipline

Master’s Degree in Business Administration, Supply Chain, Data Analytics, or related discipline

Tools

SAP Material Master Data Management

Microsoft Excel

Microsoft Access

SAP reporting

Data governance tools

Job description

Alcon is seeking a Sr. Associate II, Master Data Governance & Management to ensure accuracy and governance of commercial master data within the SAP IRIS environment.

The role collaborates with Global Data Manager, regional teams, and various business units to resolve data issues and drive data quality improvements. The position emphasizes standardization, compliance with Global Data Management standards, and support for continuous improvement initiatives across commercial and supply chain