Senior Martech Solutions and Integrations manager

Michael Page International (Malaysia) Sdn Bhd; Petaling Jaya; On-site; MYR 216,000 - 264,000; Full time

Benefits offered by this job

Performance-based bonus

Additional employer benefits

Permanent role in retail industry

Job summary

Michael Page International (Malaysia) Sdn Bhd is seeking a Senior Martech Solutions and Integrations Manager to lead the solution architecture for the Customer Engagement Platform across multiple markets. You will define unified identity, design end-to-end martech architecture, and govern integration with Data Lake, eCommerce, POS, and CRM.

In this role you will partner with Enterprise Architecture, Security, Data Engineering, and Product Owners to translate business needs into scalable, secure

Qualifications

• Strong expertise in martech platforms and system integrations.
• Hands-on architecture for CDP, marketing automation, CMS or loyalty systems.
• Proven track record delivering platform deployments with measurable gains.
• Ability to troubleshoot and optimize system performance.
• Ability to translate business needs into scalable technical designs.

Responsibilities

• Define unified customer identity framework across Loyalty, CDP, CMS, and Marketing Automation.
• Design end-to-end technical architecture of the unified martech stack.
• Define and maintain architecture standards, data models, and integration approaches.
• Govern architecture decisions, risks, and solution quality.
• Partner with EA, Security, Data Eng, Digital, and Product Owners on decisions.
• Architect and oversee integrations with Data Lake, POS, eCommerce, Mobile App, CRM.
• Define API frameworks, event schemas, identity models, and real-time flows.
• Engage stakeholders to translate needs into high-quality designs.

Skills

CDP architecture

Marketing automation

CMS

Loyalty systems

Data integration

Troubleshooting

Project management

Job description

Senior Martech Solutions and Integrations manager

Lead the solution architecture and technical direction of the Customer Engagement Platform (CEP), ensuring scalable, secure, and business-aligned solutions that maximise native platform capabilities and support customer engagement, loyalty, personalisation, and marketing activation across multiple markets

Our client is a major consumer-facing enterprise driving digital and analytics transformation to better serve customers and accelerate growth across the region.

Description

• Define unified customer identity framework across Loyalty, CDP, CMS, and Marketing Automation, ensuring consistent identification, stitching, and profile resolution across all touchpoints
• Design the end-to-end technical architecture of the unified martech stack, covering CDP, loyalty, CMS, marketing automation, campaign & journey orchestration, survey & feedback modules including integration with existing DFI systems and infrastructure
• Define and maintain architecture standards, design patterns, integration approaches, and unified customer, event, and activation data models across markets
• Govern architecture decisions, technical risks, design exceptions, and solution quality
• Partner with Enterprise Architecture, Security, Data Engineering, Digital, Product Owners, and CEP on architecture and solution decisions.
• Architect and oversee integrations between the unified martech stack with systems such as Data Lake, POS, eCommerce, Mobile App, and CRM ensuring seamless data flow and operational alignment
• Define API frameworks, event schemas, identity models, and real-time data flows
• Engage with business stakeholders to understand their needs and translate these into high-quality technical designs, ensuring seamless data, workflow, and activation alignment

Profile

A successful Senior Martech Solutions Architect should have:

• Strong expertise in marketing technology platforms and system integrations.
• Hands on architecture for CDP, Marketing Automation, CMS, or Loyalty systems
• Demonstrated experience in solution architecture, including two platform deployments with measurable revenue/efficiency gains
• Proficiency in troubleshooting and resolving system performance issues.
• Ability to identify and implement innovative Martech solutions.
• Excellent project management and organisational skills.

Job Offer

• Annual salary between MYR 216000 and MYR 264000.
• Performance-based bonus.
• Additional benefits provided by the employer.

This is a permanent role in the retail industry offering a competitive package.