SENIOR MANAGER, CORPORATE SUPPORT SERVICES

KPJ Selangor Specialist Hospital; Malaysia; On-site; MYR 180,000 - 260,000; Full time

Job summary

Yayasan KPJ in Malaysia seeks a senior corporate operations leader to oversee Finance, Human Resources, Governance & Compliance, and General Administration. You will lead strategic planning, budgeting, risk management and performance reporting to ensure organisational effectiveness.

The role requires directing day-to-day operations, building fit-for-purpose policies and controls, coordinating with Trustees and KPJ Group functions, and guiding continuous improvement across corporate-support

Qualifications

• Bachelor’s degree in Accounting or Finance.
• Minimum 10 years of experience in accounting and finance, with exposure to broader corporate-support responsibilities.
• Professional accounting qualification is strongly preferred.
• Proven record of delivering financial and organisational sustainability outcomes.
• Demonstrated ability to lead multidisciplinary teams.
• Strong governance, risk-management and compliance knowledge.
• Excellent interpersonal and stakeholder-engagement skills.
• High-level capability in strategic planning, performance reporting, problem solving and analysis.
• Adaptable and willing to work across multiple projects and roles.

Responsibilities

• Lead financial planning, budgeting, forecasting, accounting oversight and cash-flow management.
• Coordinate statutory accounts, audit, tax matters and Section 44(6) with KPJ Group.
• Provide financial analysis and advice to CEO and Trustees on affordability and sustainability.
• Lead workforce planning, recruitment coordination, onboarding and performance management.
• Develop and maintain governance framework, policies, risk registers and compliance obligations.
• Direct day-to-day administrative activities and office infrastructure.
• Lead the Corporate Support Services team and coordinate group functions.
• Establish service standards and controls for corporate-support activities.

Skills

Leadership

Strategic planning

Stakeholder engagement

Problem solving

Analytical judgement

Education

Bachelor’s degree in Accounting or Finance

Job description

Role Purpose

Lead, support, develop and implement the strategic and day-to-day corporate operations of Yayasan KPJ in Finance, Human Resources, Governance and Compliance, and General Administration to ensure organisational effectiveness, efficiency, sustainability and compliance.

Key Responsibilities

Finance and sustainability

• Lead financial planning, budgeting, forecasting, accounting oversight, cash-flow management and management reporting.
• Maintain effective controls over receipts, disbursements, grants, restricted funds, procurement, assets and financial commitments.
• Coordinate statutory accounts, audit, tax matters and Section 44(6) requirements with KPJ Group and appointed professional advisers.
• Provide financial analysis and advice to the CEO and Trustees, including the affordability and sustainability of proposed programmes and commitments.

Human resources

• Lead workforce planning, recruitment coordination, onboarding, performance management, learning and employee matters for YKPJ.
• Maintain fit-for-purpose job descriptions, organisation records, employment documentation and people policies in collaboration with KPJ Group Human Resources.
• Support a disciplined, inclusive and accountable organisational culture.

Governance and compliance

• Develop and maintain YKPJ’s governance framework, policies, delegations, risk register, compliance obligations and corporate records.
• Coordinate Trustee and committee calendars, papers, decisions and action tracking with Company Secretarial and relevant Group functions.
• Ensure conflicts of interest, gifts, whistleblowing, data protection, safeguarding, anti-bribery and other obligations are appropriately managed.

General administration

• Direct day-to-day administrative activities, office infrastructure, records management, systems, vendors and operational support.
• Establish service arrangements and working protocols with KPJ Group shared-service functions.
• Lead operational problem solving and continuous improvement across YKPJ.

Team leadership

• Lead and develop the Corporate Support Services team and coordinate multidisciplinary support provided by Group functions.
• Set clear service standards, priorities and controls for corporate-support activities.

Key working relationships

• Chief Executive Officer and all YKPJ employees
• Trustees, Board committees and Company Secretarial
• KPJ Group Finance, Tax, Human Resources, Legal, Compliance, procurement, Risk and Internal Audit
• External auditors, banks, regulators, professional advisers and vendors

Job Requirements :

• Bachelor’s degree in Accounting or Finance
• Minimum 10 years of experience in accounting and finance, with exposure to broader corporate-support responsibilities
• Professional accounting qualification is strongly preferred
• Proven record of delivering financial and organisational sustainability outcomes
• Demonstrated ability to lead multidisciplinary teams
• Strong governance, risk-management and compliance knowledge
• Excellent interpersonal and stakeholder-engagement skills
• High-level capability in strategic planning, performance reporting, problem solving and analysis
• Adaptable and willing to work across multiple projects and roles

Core competencies

• Financial leadership and commercial discipline
• Governance and risk awareness
• Operational planning and control
• Analytical judgement and problem solving
• Service orientation and cross-functional coordination
• Attention to detail and reliability
• People leadership and adaptability

Indicative performance measures

• Timely and accurate budgets, forecasts, management accounts and Trustee reporting
• Clean audit outcomes and timely closure of audit or compliance actions
• Effective cash-flow, restricted-fund and disbursement controls
• Completion and currency of governance policies, statutory records and risk registers
• Recruitment and people processes completed within agreed timelines
• Reliable administrative support and shared-service performance