MANAGER, AMANAH CENTRE FOR LEADERSHIP

KPJ Selangor Specialist Hospital; Malaysia; On-site; MYR 180,000 - 260,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking an experienced leader to drive Operational Leadership and the Director's Office. The role translates AMANAH priorities into integrated plans, manages governance, and coordinates cross-functional workstreams to ensure timely delivery.

Responsibilities include programme portfolio management, assessment monitoring, dashboards, and stakeholder engagement. The role emphasizes data-driven reporting, knowledge management and continuous improvement in a

Qualifications

• Postgraduate qualification in management, education, research, assessment, business development or related discipline.
• Experience coordinating multiple workstreams, monitoring deliverables and reporting progress to senior stakeholders.
• Experience in stakeholder engagement, partnership coordination or enterprise initiatives.
• Ability to coordinate across institutional functions and translate objectives into structured plans and measurable deliverables.
• Experience preparing management reports and maintaining controlled records.

Responsibilities

• Translate AMANAH priorities into integrated operational plans, workstreams, timelines, responsibilities and delivery milestones for the Director's review and endorsement.
• Manage the operational rhythm of the Director's Office, including governance meetings, agendas, minutes, decision logs, action registers, briefing papers and correspondence.
• Monitor implementation of agreed decisions and commitments, escalate material delays and risks requiring the Director's intervention.
• Coordinate cross-functional workstreams and ensure owners, dependencies, deliverables and reporting arrangements are clearly established.
• Lead development and maintenance of an integrated programme calendar, delivery plan and monitoring framework.
• Oversee coordination with programme leads, facilitators, assessors, sponsors and institutional contacts.
• Monitor progress against scope, timelines and quality; identify variances and recommend corrective actions.
• Oversee administration of assessment schedules, participant records, logbooks and progression-gate requirements.
• Establish processes to improve completeness, traceability and consistency of records.
• Coordinate assessor and moderation reviews and track development actions.
• Ensure assessment judgements and progression approvals remain with authorised decision-makers.
• Lead preparation of management dashboards and reporting; analyse data for trends and risks.
• Promote data quality and accountability across programme workstreams.
• Develop stakeholder engagement plans and partnership pipelines across KPJU and external stakeholders.
• Identify collaboration opportunities and coordinate partnership concepts and sponsorship proposals.
• Maintain stakeholder and partnership registers and monitor contributions and follow-ups.
• Build effective working relationships to support collaboration and ecosystem development.
• Monitor partnership progress and recommend actions to strengthen engagement and value.
• Coordinate development of co-created programmes and knowledge-to-value opportunities.
• Prepare business cases or proposal materials outlining objectives, risks and outcomes.
• Track initiatives from proposal through delivery, evaluation and reporting.
• Identify opportunities to improve sustainability and institutional value.

Skills

Operational planning

Programme coordination

Dashboarding

Stakeholder engagement

Risk management

Analytical thinking

Education

Postgraduate qualification

Tools

Dashboards

Spreadsheets

Document management

Job description

Job Description:

Operational Leadership and Director's Office

• Translate AMANAH priorities into integrated operational plans, workstreams, timelines, responsibilities and delivery milestones for the Director's review and endorsement.
• Manage the operational rhythm of the Director's Office, including governance meetings, agendas, minutes, decision logs, action registers, briefing papers and correspondence.
• Monitor implementation of agreed decisions and commitments, challenge overdue actions constructively, and elevate material delays, risks and decisions requiring the Director's intervention.
• Coordinate cross-functional workstreams and ensure that owners, dependencies, deliverables and reporting arrangements are clearly established.

Programme Portfolio Management and Delivery

• Lead the development and maintenance of an integrated programme calendar, delivery plan and monitoring framework covering programme readiness, delivery, follow-up and reporting.
• Oversee coordination with programme leads, facilitators, assessors, sponsors and institutional contacts to ensure that programme requirements, participant readiness, resources and documentation are in place.
• Monitor progress against agreed scope, timelines, quality requirements and intended outcomes; identify variances and recommend corrective actions.

Assessment Monitoring, Evidence and Governance

• Oversee the administration and monitoring of authorised assessment schedules, participant records, logbooks, evidence submissions and progression-gate requirements.
• Establish and monitor processes to improve the completeness, traceability, timeliness and consistency of programme and assessment records.
• Coordinate assessor and moderation reviews, document outcomes confirmed by authorised reviewers, and track agreed development actions and workplace follow-up.
• Identify evidence gaps, process risks and compliance concerns, and recommend improvements to the Director and designated institutional authorities.
• Ensure that assessment judgements, moderation decisions and progression approvals remain with the authorised decision-makers.

Management Information, Dashboards and Reporting

• Lead the preparation and maintenance of management dashboards covering participation, programme delivery, evidence completion, workplace application, partnership progress, risks, milestones and decisions required.
• Analyse operational information to identify trends, delivery risks, recurring issues and opportunities for improvement.
• Prepare accurate and timely management reports, performance summaries, briefing materials and recommendations for the Director and institutional management.
• Promote consistent definitions, reporting cycles, data quality and accountability across programme workstreams.

required.

Partnerships, Stakeholder Engagement and Ecosystem Development

• Develop and maintain stakeholder engagement plans and partnership pipelines across KPJU, KPJ, the wider JCorp ecosystem and approved external stakeholders.
• Identify potential collaboration opportunities and coordinate the development of partnership concepts, proposals, engagement plans and intended outcomes for the Director's consideration.
• Manage stakeholder and partnership registers, track enquiries and proposals, and monitor agreed contributions, nominations, deliverables and follow-up actions.
• Build effective working relationships with internal and external stakeholders to support collaboration, programme participation and sustainable ecosystem development.
• Monitor partnership progress against agreed objectives and recommend actions to strengthen engagement, delivery and mutual value.

Enterprise Development and Knowledge-to-Value Initiatives

• Coordinate the development of co-created programmes, commissioned activities, sponsorship proposals and knowledge-to-value opportunities aligned with AMANAH's approved priorities.
• Prepare business cases or proposal materials outlining objectives, target stakeholders, deliverables, resource implications, risks and intended outcomes.
• Work with designated institutional owners to assess feasibility and readiness, and track approved initiatives from proposal through delivery, evaluation and reporting.
• Identify opportunities to improve programme sustainability and institutional value, submitting recommendations through the appropriate approval channels.
• Ensure that commercial terms, sponsorship acceptance, partnership agreements and external commitments are not confirmed without the required institutional approvals.

Document, Data and Knowledge Management

• Oversee controlled documentation and records for manuals, forms, programme materials, partnership records, assessment documentation and management reports.
• Coordinate accurate and timely updates to the AMANAH Ecosystem Intelligence Database, AMANAH Programme Library and AMANAH Knowledge Repository with designated content and system owners.
• Monitor compliance with document control, confidentiality, records management and authorised data-access requirements.
• Promote reliable knowledge capture and retrieval to support programme continuity, institutional learning and future programme planning.

Communications and Institutional Representation

• Oversee preparation of programme notices, participant guidance, stakeholder correspondence and progress updates for review and approval where required.
• Coordinate approved digital communications and ensure alignment with AMANAH's institutional identity, messaging and communication protocols.
• Represent AMANAH at operational coordination meetings and stakeholder engagements when delegated, ensuring that commitments and follow-up actions are properly documented.

Risk Management, Quality and Continuous Improvement

• Maintain visibility of operational risks, dependencies, unresolved issues and delivery commitments across AMANAH's workstreams.
• Recommend and coordinate corrective and preventive actions to address delivery delays, incomplete records, stakeholder gaps and process inefficiencies.
• Review operational processes and performance evidence to identify practical improvements in programme delivery, reporting, governance and stakeholder experience.
• Promote a culture of accountability, continuous improvement, collaboration and compliance with institutional policies and procedures.

Job Requirement:

Education

Relevant postgraduate qualification in management, education, research, assessment, business development or a related discipline.

Knowledge and Experience

• Relevant experience in programme or project management, assessment administration, research operations, quality assurance, institutional secretariat or a related function.
• Experience coordinating multiple workstreams, monitoring deliverables and reporting progress, risks and performance to senior stakeholders.
• Experience in stakeholder engagement, partnership coordination, proposal development or enterprise initiatives.
• Demonstrated ability to coordinate across institutional functions and translate objectives into structured plans, actions and measurable deliverables.
• Experience preparing management reports, maintaining controlled records and using data to support operational decisions.

Skills and Competencies

• Operational planning, programme coordination and delivery monitoring.
• Analytical thinking, problem-solving, prioritisation and sound judgement within delegated authority.
• Strong written communication, report writing, presentation and stakeholder-engagement skills.
• Ability to manage concurrent priorities, dependencies and deadlines.
• Ability to influence and coordinate cross-functional contributors without necessarily having direct line authority.
• Proficiency in dashboards, spreadsheets, document management and management-reporting tools.

Personal Attributes

• Accountable, proactive and results-oriented, with strong attention to detail.
• Able to exercise initiative, identify emerging risks and elevate matters appropriately.
• Collaborative, professional and confident in engaging internal and external stakeholders.
• Trustworthy in handling confidential information and sensitive institutional records.
• Committed to continuous improvement, quality and institutional governance.