Senior Key Account Manager – Growth & NPI Lead

Agensi Pekerjaan Minde Group Sdn Bhd; Penang; On-site; MYR 90,000 - 150,000; Full time

Job summary

Agensi Pekerjaan Minde Group Sdn Bhd is seeking a Key Account Manager in Penang, Malaysia. The role focuses on serving as the primary liaison between customers and internal teams to ensure project alignment and strong account performance.

You will manage relationships, develop account plans, lead NPI activities, and handle quotations and pricing discussions to maintain profitability and margin targets.

Qualifications

• Experience in managing key accounts in electronics/manufacturing or related sectors.
• Strong communication and presentation skills for customer reviews.

Responsibilities

• Liaise between customer and internal teams for project alignment.
• Manage customer relationships and provide timely solutions.
• Prepare account development plans with sales forecasts and budgets.
• Lead New Product Introduction (NPI) activities for launches.
• Handle quotations, pricing discussions, and commercial negotiations.
• Monitor delivery, quality, and payment status; initiate corrective actions.
• Review customer satisfaction and drive improvement initiatives.
• Collaborate with engineering, materials, and operations to reduce costs.
• Conduct regular business reviews with customers and management.

Skills

Key account management

Customer relations

Negotiation

Forecasting

Job description

Agensi Pekerjaan Minde Group Sdn Bhd is seeking a Key Account Manager in Penang, Malaysia. The role focuses on serving as the primary liaison between customers and internal teams to ensure project alignment and strong account performance.

You will manage relationships, develop account plans, lead NPI activities, and handle quotations and pricing discussions to maintain profitability and margin targets.