Senior IT Workplace & Infrastructure Specialist

Commerz Global Service Solutions; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Commerz Global Service Solutions is looking for an IT Workplace/Infrastructure Senior Specialist in Petaling Jaya, Malaysia. This role involves providing support for desktop, application, and telephony systems, as well as managing the IT Workplace team. Key responsibilities include troubleshooting hardware and software issues, ensuring compliance with IT security standards, and conducting penetration testing. The ideal candidate will have a strong technical background and be knowledgeable in infrastructure management.

Qualifications

• Expertise in IT infrastructure support and management.
• Proficiency in Microsoft Operating systems and applications.
• Knowledgeable in troubleshooting hardware and software.
• Capability to coordinate and perform security testing.

Responsibilities

• Provide day-to-day support for workplace infrastructure.
• Manage end user infrastructure support and configuration.
• Ensure timely response to incident/request tickets.
• Conduct preventive maintenance on IT systems.
• Coordinate penetration testing and handle vulnerabilities.

Skills

Technical installation

Troubleshooting

Network and system problems resolution

Security framework knowledge

Microsoft 365

Job description

Commerz Global Service Solutions is looking for an IT Workplace/Infrastructure Senior Specialist in Petaling Jaya, Malaysia. This role involves providing support for desktop, application, and telephony systems, as well as managing the IT Workplace team. Key responsibilities include troubleshooting hardware and software issues, ensuring compliance with IT security standards, and conducting penetration testing. The ideal candidate will have a strong technical background and be knowledgeable in infrastructure management.