Senior IT Infrastructure Engineer – Penang Onsite & Secure IT

Penguin Computing; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Penguin Solutions in Penang is seeking a Senior IT Infrastructure Engineer to partner with business IT to document requirements, design, implement, and maintain robust, secure, scalable environments (endpoints, networks, servers, storage, cloud) with high availability.

The role demands 5-7+ years in IT infrastructure, strong problem-solving, and the ability to work with minimal supervision, plus ITIL-aligned processes and hands-on experience with SCCM and Intune.

Qualifications

• Bachelor’s degree in CS/IT or related field.
• 5–7+ years in IT infrastructure or related roles with independent decision‑making.
• Self-starter who can learn fast in a multi‑domain environment.
• Strong customer focus and excellent communication skills.
• Familiar with ITIL standards and professional integrity.

Responsibilities

• Oversee systems performance, monitoring & maintaining IT equipment.
• Provide investigation, diagnostic testing and resolution for IT systems, hardware, and software.
• Gather business requirements and plan LAN layouts, backups, telecom & regional support.
• Facilitate deployment of infrastructure: endpoints, networking, servers, storage.
• Recommend hardware and software solutions, including upgrades.
• Coordinate vendors for IT services, projects or equipment procurement.
• Manage IT issues with internal customers and Global IT Services.
• Lead technical projects and vendor collaborations.
• Conduct internal training and assist audits.
• Create and maintain standard deployment life cycle documentation.

Skills

Self-Starter

Team player with customer focus

Excellent communication skills

Problem-solving skills

Ability to manage multiple projects

Independent judgment

Education

Bachelor’s degree in Computer Science, Information Technology, or similar

Tools

SCCM

Microsoft Intune

Linux Server

Linux Workstations

Job description

Penguin Solutions in Penang is seeking a Senior IT Infrastructure Engineer to partner with business IT to document requirements, design, implement, and maintain robust, secure, scalable environments (endpoints, networks, servers, storage, cloud) with high availability.

The role demands 5-7+ years in IT infrastructure, strong problem-solving, and the ability to work with minimal supervision, plus ITIL-aligned processes and hands-on experience with SCCM and Intune.