Senior IT & Contact Center Project Manager

ITAPPS; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading IT solutions provider in Malaysia is seeking an experienced Project Manager to lead IT solution and contact center implementation projects. This role requires strong project management, technical knowledge, and the ability to coordinate stakeholders. Candidates should have at least 8 years of experience in relevant fields and excellent communication skills. The position offers the opportunity to work on diverse projects and contribute to organizational success.

Qualifications

• Minimum of 8 years’ experience in IT Software or Contact Center Solution projects, with at least 7 years as a Project Manager role.
• PMP / PRINCE II certification is a plus.
• Proficient in project management methodologies and best practices.

Responsibilities

• Define project scope, objectives, and deliverables.
• Plan and manage project resources effectively.
• Develop detailed project schedules and work plans.
• Coordinate internal teams and vendors.
• Monitor project progress and report to stakeholders.

Skills

Project management

Technical knowledge

Leadership

Communication

Problem-solving

Organizational skills

Education

University degree in Computer Science, IT or equivalent

Tools

Project management software

Job description

A leading IT solutions provider in Malaysia is seeking an experienced Project Manager to lead IT solution and contact center implementation projects. This role requires strong project management, technical knowledge, and the ability to coordinate stakeholders. Candidates should have at least 8 years of experience in relevant fields and excellent communication skills. The position offers the opportunity to work on diverse projects and contribute to organizational success.