Senior IT Business Analyst - Customs & Integrations

EPAM Systems; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

EPAM Systems in Kuala Lumpur, Malaysia seeks a Senior IT Business Analyst to translate customs clearance needs into clear user stories, process flows and test scenarios, partnering with country SMEs, product teams and engineers. You will support integrations, validate fixes and keep documentation current so releases land smoothly and compliantly.

You work as a Technical Business Analyst with a delivery mindset, supporting requirements analysis, solution documentation, testing preparation and

Qualifications

• Proven experience in technical business analysis, including requirement elicitation, analysis and documentation

Responsibilities

• Elicit and clarify requirements with Operations, Compliance and country SMEs across locations and time zones
• Translate requirements into user stories, acceptance criteria and well-scoped Jira tickets that are ready for development
• Facilitate day-to-day delivery routines, including daily stand-ups, backlog refinement support and follow-ups on actions and blockers
• Produce and maintain solution artifacts in Confluence, including process flows, requirement specifications, UI mockups, data mappings and interface details
• Review and validate integration behavior during testing, including API payloads (JSON, XML), mapping outputs and transformation rules
• Create functional test cases, prepare test data and execute functional testing aligned to user stories
• Support user acceptance testing (UAT) by logging defects, validating fixes, retesting and running sanity checks after deployments
• Support defect and incident triage by working with engineers to analyze logs, confirm root cause and validate fixes in pre-production environments

Skills

Requirements elicitation

Agile delivery

Stakeholder management

Documentation

SQL proficiency

Tools

Jira

Confluence

XML

Job description

EPAM Systems in Kuala Lumpur, Malaysia seeks a Senior IT Business Analyst to translate customs clearance needs into clear user stories, process flows and test scenarios, partnering with country SMEs, product teams and engineers. You will support integrations, validate fixes and keep documentation current so releases land smoothly and compliantly.

You work as a Technical Business Analyst with a delivery mindset, supporting requirements analysis, solution documentation, testing preparation and