Senior Insurance Client Services Manager

Howden Insurance Brokers Limited; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Howden Insurance Brokers Limited in Kuala Lumpur is seeking an experienced Client Servicing Specialist for General Insurance accounts on property and casualty, including renewals, coverage terms, and pricing for corporate clients.

You will maintain strong client relationships, review risk analyses, present solutions, negotiate transactions, and collaborate with regional teams to service complex accounts. Mandarin language skills are preferred.

Qualifications

• Diploma or bachelor’s degree in actuarial science, economics, business management or related disciplines.
• 5-7 years of working experience in a similar field.
• Possess knowledge of the principles of General Insurance.
• Ability to work effectively within a team and independently on client management.
• Candidates with the ability to communicate in Mandarin are preferred.

Responsibilities

• Perform all aspects of client service delivery to prepare client materials, renewal strategies, and insurance proposals, and verify the accuracy of insurance documentation.
• Maintain business relationships with clients, understanding their risk cover.
• Review risk analyses from junior team members and present solutions for client needs.
• Review client policies, prepare marketing presentations, analyses and identify the scope of cover required.
• Advise clients on moderately complex risks and negotiate transactions.
• Develop additional business from existing portfolio and other sources to recognize revenue growth
• Collaborate with the regional specialized team to service complex accounts.

Skills

Client management

Negotiation

Team collaboration

Communication

Education

Diploma or Bachelors in related field

Job description

Howden Insurance Brokers Limited in Kuala Lumpur is seeking an experienced Client Servicing Specialist for General Insurance accounts on property and casualty, including renewals, coverage terms, and pricing for corporate clients.

You will maintain strong client relationships, review risk analyses, present solutions, negotiate transactions, and collaborate with regional teams to service complex accounts. Mandarin language skills are preferred.