Senior HR Operations & Talent Lead

JAC Recruitment International; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

JAC Recruitment International in Malaysia is seeking a senior HR leader to oversee end-to-end HR operations across recruitment, payroll, employee relations, L&D, foreign worker management, and HR administration. You will drive workforce planning and multi-functional recruitment initiatives while guiding IR matters, payroll, and compliance.

The role requires 10–15 years of broad HR experience with at least 5 years in leadership, plus exposure to multi-site operations.

Qualifications

• Bachelor's degree in HR, business administration, law, psychology, or a related field.
• 10-15 years of broad HR experience, with at least 5 years in a leadership or senior management role.
• Experience in retail, F&B, manufacturing, logistics, or multi-site operations is an added advantage.

Responsibilities

• Lead and oversee end-to-end HR operations, ensuring efficient and timely service delivery across recruitment, payroll, employee relations, learning & development, foreign worker management, and HR administration.
• Dr ive workforce planning and recruitment initiatives to meet business manpower requirements across multiple functions.
• Manage employee and industrial relations matters, including disciplinary issues, investigations, grievances, performance management, and compliance with employment laws.
• Oversee payroll administration, compensation & benefits, and ensure compliance with statutory requirements.
• Manage foreign worker recruitment, permit renewals, accommodation, documentation, and regulatory compliance.
• Support talent development initiatives, training programs, succession planning, and performance management processes.
• Review and enhance HR policies, SOPs, systems, and processes to improve efficiency and governance.
• Partner with senior management on organizational planning, workforce optimization, and HR-related strategic initiatives.
• Lead, mentor, and develop the HR team to foster a high-performance and service-oriented culture.

Skills

Leadership / People management

HR operations

Education

Bachelor's Degree in HR, Business Administration, Law, Psychology, or a related field

Job description

JAC Recruitment International in Malaysia is seeking a senior HR leader to oversee end-to-end HR operations across recruitment, payroll, employee relations, L&D, foreign worker management, and HR administration. You will drive workforce planning and multi-functional recruitment initiatives while guiding IR matters, payroll, and compliance.

The role requires 10–15 years of broad HR experience with at least 5 years in leadership, plus exposure to multi-site operations.