Senior HR Executive (TA & ER)

THINK ACADEMY INTERNATIONAL EDUCATION SDN BHD; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid Work Model

Competitive Salary

Dual Career Path

World‑Class Training

Multinational Exposure

Job summary

Think Academy International Education Sdn Bhd in Kuala Lumpur is seeking an HR Executive (Talent Acquisition & Employee Relations) with 3–5 years of hands-on HR experience. You will support full employee lifecycle activities, including recruitment, onboarding, relations, and HR operations in a fast-paced environment.

The role collaborates closely with the HRBP Manager and involves cross-cultural communication between teams in Malaysia and China-based management.

Qualifications

• 3–5 years of hands-on HR experience in Malaysia.
• Strong experience in Talent Acquisition, Employee Relations, HR Operations, or People & Culture.
• Good understanding of Malaysian employment practices and relevant legislation.
• Fluent in English.

Responsibilities

• Manage full-cycle recruitment for full-time non-teaching roles, interns, and part-time staff.
• Handle day-to-day employee relations matters and onboarding coordination.
• Maintain accurate HR records and support onboarding/offboarding.
• Support probation reviews, performance concerns, and employee feedback.
• Assist with HR operations, attendance, leave, and statutory requirements.
• Promote engagement initiatives and cross-cultural communication with China-based management.

Skills

Talent Acquisition

Employee Relations

HR Operations

People & Culture

Job description

HR Executive (Talent Acquisition & Employee Relations)

Location: Kuala Lumpur Teacher Centre
Experience: 3–5 years of hands‑on HR experience
Employment Type: Full-time

About the Role

We are looking for a smart, energetic, resilient, and people-oriented HR Executive to join our team at the Kuala Lumpur Teacher Centre.

Working closely with the HRBP Manager, you will support the full employee lifecycle — from recruitment and onboarding to employee relations, HR operations, engagement, and performance support.

This is a hands‑on role for an HR professional with 3–5 years of experience who is comfortable wearing multiple hats. You may have a stronger background in Talent Acquisition, Employee Relations, HR Operations, or People & Culture. What matters most is that you have solid experience in at least one area and are willing to grow across the broader HR function.

We are looking for someone who is quick-thinking, practical, adaptable, and comfortable working in a fast-paced and sometimes ambiguous environment.

Key Responsibilities

1. Talent Acquisition & Recruitment

Manage the full-cycle recruitment process for selected full-time non-teaching roles, interns, and part-time staff, including sourcing, screening, interviewing, candidate assessment, offer management, and onboarding coordination.

Partner with hiring managers to understand hiring needs, define candidate profiles, and manage recruitment timelines.

Build and maintain talent pipelines through JobStreet, LinkedIn, Indeed, referrals, campus channels, and other recruitment platforms.

Track recruitment progress and provide regular updates on hiring pipelines, candidate status, and recruitment challenges.

Continuously improve recruitment channels, processes, and candidate experience.

2. Employee Relations & People Management

Serve as a key HR point of contact for local employees, providing timely, practical, and empathetic HR support.

Handle day-to-day employee relations matters, including attendance, leave, workplace concerns, grievances, disciplinary matters, and employee queries.

Support the HRBP Manager in managing employee relations cases in accordance with company policies and Malaysian employment requirements.

Assist with probation reviews, performance concerns, employee feedback, and other people-related matters.

Maintain proper documentation and follow up on employee cases through to resolution.

3. HR Operations

Maintain accurate and up-to-date employee records and HR documentation.

Manage day-to-day HR operations, including attendance, leave, public holidays, employee movements, and HR system updates.

Support statutory and employment-related processes, including EPF, SOCSO, EIS, PCB (MTD), and other applicable requirements.

Ensure HR processes are carried out consistently and in accordance with Malaysian employment requirements.

Support onboarding and offboarding processes to ensure a smooth and professional employee experience.

4. Culture, Engagement & Employee Experience

Support and drive employee engagement initiatives, team activities, festive celebrations, and other culture-building programs.

Contribute to a positive, inclusive, and high-energy workplace environment.

Actively listen to employees and identify opportunities to improve the overall employee experience.

5. Training & Performance

Support the HRBP Manager in training initiatives and employee development programs.

Coordinate probation reviews, performance appraisal cycles, and other performance-related processes.

Follow up with managers and employees to ensure HR processes are completed effectively and on time.

6. Cross-Cultural Communication

Act as a bridge between China-based management and the local Malaysia team.

Communicate company policies, expectations, and values in a clear and practical way.

Support cross-cultural communication and help resolve misunderstandings arising from different working styles and expectations.

What We’re Looking For

Experience

3–5 years of hands‑on HR experience in Malaysia.

Strong experience in at least one of the following areas:

• Talent Acquisition / Recruitment
• Employee Relations
• HR Operations / HR Generalist
• People & Culture

Local HR Knowledge

Good understanding of Malaysian employment practices and relevant legislation, including the Employment Act 1955.

Familiarity with statutory requirements such as EPF, SOCSO, EIS, and PCB (MTD).

Adaptability & Problem-Solving

Quick-thinking with strong problem-solving and analytical skills.

Able to assess situations, connect the dots, and develop practical solutions.

Comfortable working in a fast-paced environment where priorities may change.

Able to work independently, take ownership, and elevate matters when needed.

Communication

Strong interpersonal and communication skills.

Able to communicate clearly, professionally, and empathetically with employees and managers.

Fluent in English is required.

Open-minded, culturally sensitive, and comfortable working with colleagues from different cultural and professional backgrounds.

Preferred Criteria

• Proficiency in Bahasa Malaysia and/or Mandarin.
• Experience in the education, training, technology, or service industry.
• Experience handling employee relations or disciplinary matters.
• Experience in high-volume or fast-paced recruitment.
• Experience working with diverse ethnic and cultural groups.
• Previous experience supporting or partnering with an HRBP.

The Person We’re Looking For

The Quick Thinker

You don't need to have every answer immediately. You know how to think through a problem, ask the right questions, connect the dots, and find a practical solution.

The Connector

You genuinely enjoy working with people, listening to different perspectives, and building trust with employees and managers.

The Doer

You are hands‑on, proactive, and comfortable getting into the details. When something needs to be done, you take ownership and make it happen.

The Grower

You are curious, open to feedback, and eager to expand beyond your current HR specialty. You see this role as an opportunity to develop into a stronger HR Generalist / HRBP.

The Resilient One

HR is not always easy. You are comfortable handling difficult conversations, changing priorities, and challenging situations while remaining professional and solution-oriented.

Why Join Us?

Be part of a leading global education technology company with an expanding footprint in Malaysia.

Gain hands‑on exposure across Recruitment, Employee Relations, HR Operations, Engagement, and Performance, giving you a well-rounded HR experience.

Dynamic Environment

Join a fast-paced, multicultural teacher centre where your work has a direct and visible impact on employees and the organisation.

Work closely with the HRBP Manager and gain exposure to broader HRBP responsibilities, with opportunities to grow beyond your current area of expertise.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How many years' experience do you have in employee relations?

Education, Training & Professional Development 51-100 employees

TAL Education Group (NYSE: TAL) is a company that combines innovative technology capabilities with education. Providing student with engaging, interactive, and effective learning experiences.

[About Think Academy]

Founded in 2018, Think Academy is TAL's first overseas brand, with a presence in the US, UK, and Canada serving over 5 million student worldwide across 10 different countries.

Think Academy International HUB serves as a important global teacher hub developing top educators for international markets including the US, UK, and Canada. Supported by TAL’s global resources.Think Academy HUB vows to provides the highest-quality education to millions and millions of students worldwide.

TAL Education Group (NYSE: TAL) is a company that combines innovative technology capabilities with education. Providing student with engaging, interactive, and effective learning experiences.

[About Think Academy]

Founded in 2018, Think Academy is TAL's first overseas brand, with a presence in the US, UK, and Canada serving over 5 million student worldwide across 10 different countries.

Think Academy International HUB serves as a important global teacher hub developing top educators for international markets including the US, UK, and Canada. Supported by TAL’s global resources.Think Academy HUB vows to provides the highest-quality education to millions and millions of students worldwide.

Perks and benefits Hybrid Work Model Competitive Salary Dual Career Path No Experience Required, World‑Class Training Multinational Exposure

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What can I earn as a Talent Acquisition Executive