Senior FTTH Partner Ops Lead

CelcomDigi; Selangor; Vor Ort; MYR 80.000 - 110.000; Vollzeit

Zusammenfassung

CelcomDigi is seeking a Senior Convergence Partner Ops Specialist to manage strategic relationships with FTTH/HSBB Access Providers, drive growth, optimize costs, and ensure service excellence in line with MCMC standards.

You will negotiate terms, build business cases, and coordinate with internal teams to streamline operations, improve installation conversion, and reduce service disruptions, supporting the company’s wholesale and partner strategies.

Qualifikationen

• Experience in business partnership management is advantageous.
• Interest in handling business partners and managing relationships.
• Self-motivated with ability to drive projects and coordinate with internal stakeholders.

Aufgaben

• Manage day-to-day relationships with FTTx/HSBB Access Providers and address operational issues.
• Coordinate operational issues with providers and internal teams with timely escalation.
• Negotiate commercial terms and drive new wholesale models.
• Develop business cases to support new commercial models with infra partners.
• Monitor provider performance and ensure service standards compliance.
• Collaborate with Technology and Commercial Planning for forecasts.

Kenntnisse

Partnership management

Stakeholder management

Business negotiations

MS Word

PowerPoint

Ausbildung

Bachelor's degree or equivalent

Tools

MS Word

PowerPoint

Jobbeschreibung

CelcomDigi is seeking a Senior Convergence Partner Ops Specialist to manage strategic relationships with FTTH/HSBB Access Providers, drive growth, optimize costs, and ensure service excellence in line with MCMC standards.

You will negotiate terms, build business cases, and coordinate with internal teams to streamline operations, improve installation conversion, and reduce service disruptions, supporting the company’s wholesale and partner strategies.