Senior Forwarding Executive

Private Advertiser; Klang City, Port Klang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Private Advertiser in Malaysia seeks a proactive Customs Compliance Manager to oversee import/export declarations and ensure regulatory adherence. You will monitor submission through customs systems, coordinate with authorities and customers, and drive accurate duty and tax calculations.

You will lead record management, risk controls, and LCL operations coordination with partners to improve efficiency and compliance.

Qualifications

• Diploma or bachelor’s degree in logistics, supply chain management, or related field.
• Minimum 5 years of experience in forwarding operations with strong knowledge of Royal Customs regulations and declaration procedures.
• High attention to detail, accuracy, and strong communication and coordination skills.
• Ability to work independently and complete assignments within defined instructions and standards.

Responsibilities

• Oversee and process import/export declarations and other customs paperwork.
• Ensure timely submission through customs systems and monitor declaration status.
• Coordinate with authorities and customers to obtain approvals and resolve issues.
• Verify duty, tax and SST calculations and arrange payments where needed.
• Maintain accurate declaration records and support audits.
• Identify process improvements and manage LCL operations with partners.

Skills

Attention to detail

Communication skills

Coordination skills

Customs regulations knowledge

Declaration procedures

Independent work

Education

Diploma / Bachelor’s Degree in Logistics or related field

Job description

Oversee and process import, export, transshipment and other customs declarations.

Ensure timely and accurate submission through the relevant customs systems.

Monitor declaration status and resolve submission issues.

2. Customs Compliance Management

Ensure full compliance with customs laws, regulations and government agency requirements.

Monitor regulatory changes and communicate updates to internal stakeholders.

Support implementation of customs compliance initiatives.

Review and verify HS Code classifications.

Ensure accurate duty, tax and SST assessments.

Provide guidance on tariff classification and customs requirements.

4. Permit and License Verification

Verify permit, license and regulatory requirements.

Coordinate with customers and relevant authorities to obtain necessary approvals.

Ensure all compliance requirements are fulfilled before cargo clearance.

5. Customs Clearance Coordination

Liaise with customs authorities to facilitate cargo clearance.

Coordinate inspections, examinations and customs queries.

Resolve customs holds, detentions and operational issues promptly.

6. Duty and Tax Management

Review duty, tax, SST and government charge calculations.

Coordinate duty payment arrangements where required.

Ensure accurate customs declarations and duty assessments.

7. Record Management

Maintain accurate declaration records in compliance with legal and company requirements.

Support customs audits, inspections and regulatory reviews.

Ensure proper document retention and record control.

8. Risk and Compliance Control

Monitor customs compliance risks and implement corrective actions.

Investigate declaration discrepancies and recommend preventive measures.

Escalate significant compliance issues to management.

9. LCL Operations Coordination

Coordinate LCL shipments with co-loaders, consolidators, freight forwarders, warehouses and customers.

Oversee cargo release arrangements with bonded warehouses and CFS operators.

Ensure complete documentation is available before customs clearance.

Identify opportunities to improve customs processes and operational efficiency.

Provide guidance and support to Customs Declaration Clerks.

Assist management in achieving departmental compliance and service objectives.

Education and/or Work Experience Requirements:

Minimum Diploma / Bachelor’s Degree in Logistics, Supply Chain Management, or a related field.

Minimum 5 years & above of experience in the forwarding operations, with strong knowledge of Royal Customs regulations and declaration procedures,

Strong attention to detail, accuracy, communication and coordination skills, and proficiency in customs declaration systems.

Ability to work independently & to carry out assignments to completion within parameters of instructions given & standard accepted practices.