Senior Financial Lines Insurance Broker (Renewals & Claims)

Howden Specialty; Kuala Lumpur; Vor Ort; MYR 60.000 - 90.000; Vollzeit

Zusammenfassung

Howden Specialty is seeking an experienced client servicing professional to manage day-to-day Financial Lines accounts in Malaysia. You will handle renewals, review coverage terms and pricing, and maintain strong client relationships with corporate clients while coordinating with insurers on documents and claim support.

The role requires 3+ years in insurance or related fields, professional insurance qualifications, and fluent English and Bahasa Malaysia.

Qualifikationen

• Minimum 3 years’ working experience in similar or related field, in sales, business development, insurance, etc.
• Possess professional insurance qualification and relevant knowledge of the principles of Insurance, product knowledge and practices
• Diploma or bachelor’s degree in laws, actuarial science, economics, finance, insurance, business management or related disciplines
• Passion and drive, Capacity to work independently
• Strong verbal and written communication skills in English and Bahasa Malaysia
• Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)

Aufgaben

• Review client policies, prepare coverage comparisons, renewal strategies, insurance proposals, verifies accuracy of insurance documentation.
• Follow up with insurers on policy documents, notify insurer of any discrepancies, and amendment.
• Maintain business relationships with clients, understanding their insurance needs.
• Respond to incoming enquiries from clients, insurers and third parties.
• Ensure quotations, memorandum of insurance, and billings are correct and complete.
• Follow up with clients on premiums collection and address premium warranty due date.
• Assist in renewal process, preparation of submission and the gathering of information
• Process of slips, quotes, indications, and endorsements duties.
• Review client’s claim status and assist in handling claims where necessary.
• Claims Management: Assist in managing and monitoring employee benefits claims to ensure timely and accurate processing.
• Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships.
• Ensure timely communication with clients and colleagues by offering updates and resolutions when required
• Ensure adherence to policies and procedures as per organization’s standards and SOPs

Kenntnisse

Client management

Communication skills

Independence

Sales

Insurance knowledge

Ausbildung

Diploma or bachelor’s degree in laws, actuarial science, economics, finance, insurance, business management or related disciplines

Tools

Microsoft Office

Jobbeschreibung

Howden Specialty is seeking an experienced client servicing professional to manage day-to-day Financial Lines accounts in Malaysia. You will handle renewals, review coverage terms and pricing, and maintain strong client relationships with corporate clients while coordinating with insurers on documents and claim support.

The role requires 3+ years in insurance or related fields, professional insurance qualifications, and fluent English and Bahasa Malaysia.