Manager, Insurance Broker (based in Johor)

Howden Specialty; Kampung Malaysia Tambahan; On-site; MYR 110,000 - 150,000; Full time

Job summary

Howden Specialty in Malaysia is seeking a seasoned professional to manage client servicing and renewals, and to develop business relationships with corporate accounts. You will negotiate coverage terms and pricing for new and renewal accounts, ensuring accurate insurance documentation and client satisfaction.

The role requires 7+ years in a similar field with knowledge of General Insurance and Bancassurance; Mandarin language skills are preferred and the ability to work both in a team and

Qualifications

• Diploma or bachelor’s degree in actuarial science, economics, business management or related disciplines.
• Minimum 7 years of working experience in a similar field.
• Knowledge of General Insurance and Bancassurance concepts.
• Ability to work in a team and independently on client management.
• Mandarin communication skills are preferred.

Responsibilities

• Provide full client service delivery, renewals, materials, and insurance proposals; ensure accuracy of documentation.
• Drive sales and promotions to existing clients and new prospects.
• Maintain and deepen client relationships; understand risk cover needs.
• Review risk analyses and present client-suitable solutions.
• Review policies and prepare marketing materials to define scope of cover.

Skills

Client management

Renewals

Sales

Negotiation

Education

Diploma or bachelor’s degree in actuarial science, economics, business management or related disciplines

Job description

We are looking for talent who manages client servicing, renewals, develops business relationships with clients; negotiates coverage terms, conditions and pricing on new and renewal accounts (for corporate client accounts).

Key Responsibilities / Accountabilities

Client Management

• Perform all aspects of client service delivery to prepare client materials, renewal strategies, and insurance proposals, and verify the accuracy of insurance documentation.
• Drive sales and promotion to existing clients and new prospects.
• Maintain business relationships with clients, understanding their risk cover.
• Review risk analyses from junior team members and present solutions for client needs.
• Review client policies, prepare marketing presentations, analyses and identify the scope of cover required.
• Advise clients on moderately complex risks and negotiate transactions.
• Develop additional business from existing portfolio and other sources to recognize revenue growth
• Collaborate with the regional specialized team to service complex accounts.

Compliance

• Ensure compliance with all applicable Company and/or Group policies and procedures
• Maintain accurate records and deal with correspondence appropriately

Representing the Company

• Any other reasonable duties, as required

Knowledge Experience and Skill

• Diploma or bachelor’s degree in actuarial science, economics, business management or related disciplines
• Minimum 7 years of working experience in a similar field.
• Possess relevant knowledge of the principles of General Insurance and Bancassurance.
• Ability to work effectively within a team and independently on client management.
• Candidates with the ability to communicate in Mandarin are preferred.